Customer Support - German - Greece

Customer Support - German - Greece Position: Customer Support Work model: Remote Location: Greece Employment type: Full-time What You Will Be Doing: Handling incoming phone calls, messages, and emails from customers. Providing information and assistance on products, including vacuum cleaners, air purifiers, hair care tools, and more. Troubleshooting technical issues and offering solutions to customer inquiries. Processing warranty claims, repairs, and replacements. Offering product recommendations based on customer needs and preferences. Maintaining high customer satisfaction through professional and courteous communication. Job Requirements: Excellent writing and verbal communication skills in German and English . Strong attention to detail. Good technical troubleshooting and problem-solving skills. Ability to handle unexpected changes and customer concerns with professionalism. Experience in customer support or technical support roles will be appreciated. What We Offer: When needed, relocation support: Flights, accommodation & housing assistance (Athens & Thessaloniki) Competitive monthly salary + 2 extra salaries per year. Health care benefits and numerous other discounts . Full training by certified instructors on products and customer service techniques. Professional growth and development opportunities. Special events, community involvement, and social responsibility initiatives. Free online Greek language courses. State-of-the-art premises, providing a great working environment with relaxing break areas. Department Customer Support Locations Athens , Patras , Thessaloniki , Crete , Heraklion , Larissa , Chania Remote status Fully Remote Athens Patras Thessaloniki Crete Heraklion Larissa Chania About JUJUR Jujur. Honest, trustful, fair. Transparency is key at Jujur. Our team is committed to deliver an honest and personal approach when it comes to recruitment solutions. Candidates and clients come to us as we take the time to really understand their needs. We are upfront while setting realistic and achievable goals. We believe that treating others with fairness and dignity is the rain that helps them grow and be fruitful. Founded in 2021 Co-workers 20 and growing fast