Customer Success Engineer

About Axonius Federal Systems: Axonius Federal Systems (AFS), a proud subsidiary of Axonius, empowers U.S. government agencies to achieve complete visibility and control over their cyber assets. We provide agencies with the confidence to simplify complexity, reduce risk, accelerate operational resilience, and comply with cybersecurity regulations such as Zero Trust, NIST Cybersecurity Framework, CDM, FISMA, and BOD 23-01. AFS integrates with hundreds of data sources to deliver a unified view of all assets—devices, users, applications, and infrastructure. With FedRAMP authorization, and deployments across 70+ federal agencies, AFS transforms asset intelligence into action—helping secure missions and protect national security. For more on how AFS supports the mission of the U.S. government to improve national security, visit Federal Systems Government Cybersecurities | Axonius . Position Overview: As part of our continued growth, Axonius Federal Systems is seeking a Customer Success Engineer to join our team. In this role, you ’ll work closely with our Federal division to design and deliver complex technical solutions while partnering with strategic customers. You ’ll play a critical role in advancing customer outcomes, supporting deal execution, and driving meaningful impact across the organization. This is a high-impact opportunity for a technically strong, customer-oriented engineer who thrives in mission-driven environments and enjoys solving complex challenges. Key Responsibilities : Provide technical expertise to support, optimize , and scale customer infrastructure solutions Partner with customers to understand technical requirements and propose re-engineering solutions to improve performance, scalability, and reliability Assess existing customer environments and identify opportunities for optimization and improvement Design and implement tailored solutions using industry best practices and modern technologies Collaborate cross-functionally to develop and deliver customized solutions that address customer needs Lead customer onboarding activities, including installation, configuration, and integration Other duties as assigned Minimum Qualifications : 3+ years of experience delivering technical support or consulting services in a customer -facing role Hands-on experience in cybersecurity-focused roles within distributed environments, including familiarity with DoD operations Solid understanding of networking concepts and protocols Practical experience with technologies such as Linux, Docker, MongoDB, APIs, and scripting languages (e.g., Python, Bash) Experience working with cloud platforms (AWS, Azure, or Google Cloud) and familiarity with DevOps tools (Docker, Kubernetes, Jenkins) Ability to independently design, implement, and troubleshoot complex technical solutions Preferred Qualifications : Active U.S. security clearance Relevant certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect, or Google Cloud Professional Cloud Architect Axonius Federal Systems is committed to fair and equitable compensation packages. A candidate's salary will be based on qualifications and relevant experience. In addition to competitive salary, our packages include stock options, attractive benefits, and an annual bonus. Annual Salary Range (bonus and equity included in addition) $110,200 — $122,400 USD Axonius Federal Systems is committed to investing in our people by offering competitive compensation and benefits, meaningful growth opportunities, and a strong sense of community. We welcome people of different backgrounds, experiences, abilities and perspectives to apply. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, gender identity, national origin, sexual orientation, citizenship, marital status, disability, or Veteran status. We also foster a diverse, inclusive workplace built on equal employment opportunity. Axonius Federal Systems participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS: 888-897-7781 or visit Verify Employment Eligibility (E-Verify) | Homeland Security .