Kelly Services' has partnered with an Insurance Client to recruit for REMOTE Tele Interviewer
Start date: June 29th, 2026
Schedule: Tues to Fri- 1pm to 9pm OR 2pm to 10pm EST (must be available for either shift) and Sat 9am to 5pm EST (all employees will have to work EST schedule regardless of location)
Pay rate: $19.35/hour+ 4% vacation pay
Location: Fully remote, open to candidates anywhere in Canada- must work EST
As a Remote Tele-Interviewer, you are responsible for providing the highest level of customer service to our clients in the insurance industry. Working from home, you will be focused on completing medical and lifestyle history questionnaires over the phone with insurance applicants and scheduling the telephone interviews. You will be working as part of a team of tele-interviewers, staying connected online with all team members, and assisting in building a positive team environment and maintaining quality metrics. You play an important role in providing a level of customer service that will create the best possible client experience.
What YOU will be doing:
As a work from home Tele-Interviewer, you will be part of a call center team, collaborating to provide a high level of customer service to our clients in the insurance sector, and their insurance applicants. A tele-interviewer is responsible for:
- Interviewing insurance applicants to collect their medical and lifestyle history by completing insurance questionnaires.
- Providing positive client experience.
- Assisting the team with the scheduling of tele-interview appointments based on applicant and interviewer availability.
- Following up with applicants any time there is missing or additional information required further to the completed questionnaire, while respecting the confidentiality of their private information.
What YOU bring to the role:
• Minimum one (1) year of experience in a customer service-related role.
• 35 WPM typing speed
• Excellent typing accuracy and attention to detail
• Demonstrated proficiency with Word, Excel, and Outlook at an intermediate level.
• Ability to speak with confidence on the phone and document simultaneously.
• Ability to prioritize and work in a results-oriented environment.
• Ability to work alone or in a team to achieve departmental objectives.
Hours of Operations:
3 days a week: Mon & Wed (8:30am - 5pm) and Fri (8:30am -4pm). Hourly wage will be $17/hr.
What's In It For You!
- Weekly pay cheque
- Paid vacation pay and statutory holidays
- Hundreds of free training courses through our Kelly Learning Center that you can access from home 24/7
- Competitive Wage
- Temp to perm opportunity
If you're looking for an opportunity where you can be your best self and join a fantastic team, look no further and apply today!
Why Kelly®?
As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work—just ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance and opportunities needed to take your career where you may have never imagined.
About Kelly®
At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best and our employment opportunities span a wide variety of workstyles, skill levels and industries around the world.
Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.