About the Organization
For more than six decades, we’ve been a trusted provider of supplemental and permanent benefit programs to working families. As the only company operating under a fully union-backed label, we proudly support over 40,000 unions and associations across North America and internationally. Our focus has always been simple: deliver reliable protection and long-term security to the families who need it most.
What You’ll Be Doing
This position centers around communication, organization, and member support. You’ll connect with union members who have expressed interest in learning about their available benefits and guide them through the process from start to finish.
Key responsibilities include:
Managing inbound and outbound member communication
Scheduling and conducting benefit consultations
Explaining coverage options clearly and professionally
Completing digital applications and documentation accurately
Ensuring compliance and maintaining high quality standards
Engaging in ongoing training and professional development
What You Bring
Strong verbal communication abilities
A professional, positive, and energetic attitude
Confidence building relationships with individuals and groups
Solid customer service mindset
Previous service or sales experience is helpful, but not required
Ability to collaborate effectively with team members and leadership
Authorization to work in the United States or Canada
What We Offer
Comprehensive benefits package
Fully remote opportunity
Flexible scheduling to support work-life balance
Weekly earnings with additional monthly performance incentives
Annual company convention with the opportunity to qualify for travel to destinations such as the Bahamas, Cancun, Las Vegas, and more