About this role
Customer Service Ambassador Join a fast-paced, tech-driven environment where your language skills and customer-first mindset make a real difference. The Role: We’re looking for enthusiastic and customer-focused individuals to join our international support team. Key Responsibilities: Deliver outstanding customer service via phone, email, and chat Support customers in your assigned country/language region Troubleshoot issues and provide timely, effective solutions Collaborate with internal teams to ensure smooth customer experiences Maintain accurate records and follow up on customer interactions Requirements: Fluent in English and Spanish Strong communication and problem-solving skills Previous experience in customer service, ideally in software or hardware support Self-motivated, organized, and able to work independently Locations Monterrey Remote status Fully Remote