Customer Project Manager

Job id: 36381 Job location: Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Why we need this role Oversight, development and execution of customer project(s) to deliver value on customer requirements. What you will do Customer Project Managers deliver medium to large [>€500k to multimillion deals] size projects to meet customer requirements within agreed parameters of cost, timescales and quality. Involved during pre-sales cycle to support bids by articulating transition plans : schedule, transition details, defining governance, cost estimation, face to face meetings with customers for clarifications and bid defence. What we're looking for Typical tasks and responsibilities will include: • Leading medium/large [>€500k to multimillion deals] size customer-facing projects delivery. • Creating and executing project plans from initiation through to delivery to customer, identifying and securing resources needed, ensuring individual responsibilities are defined. • Developing project specifications and agreeing scope, key activities, deliverables, resource requirements and milestones. • Define and agree proper governance during the project execution. • Proactively managing risks, issues and dependencies. • Tracking and reporting on progress, resources and costs against the plan accounting for any variances. • Identifying and tracking project success factors and KPIs to drive continuous improvement. • Setting up and managing project governance and documentation according to agreed governance structures and processes provided by the PM Management Team. • Assisting in sales process as required, working on bids with multi-disciplinary teams. • Responsible to deliver the project financials. • Ensuring that all project documentation is maintained to a high standard and that all project deliverables meet the customer’s expectations of performance and quality. • Supervises the work of third party service providers as necessary · Drives and documents timely completion and management of project deliverables. What we offer you: Looking to make a mark? At Colt, you’ll make a difference. Because around here, we empower people. We don’t tell you what to do. Instead, we employ people we trust, who come together across the globe to create intelligent solutions. Our global teams are full of ambitious, driven people, all working together towards one shared purpose: to put the power of the digital universe in the hands of our customers wherever, whenever and however they want. We give our people the opportunity to inspire and lead teams, and work on projects that connect people, cities, businesses, and ideas. We want you to help us change the world, for the better. Diversity and inclusion Inclusion and valuing diversity of thought and experience are at the heart of our culture here at Colt. From day one, you’ll be encouraged to be yourself because we believe that’s what helps our people to thrive. We welcome people with diverse backgrounds and experiences, regardless of their gender identity or expression, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy status, or place of birth. Most recently we have: Signed the UN Women Empowerment Principles which guide our Gender Action Plan Trained 60 (and growing) Colties to be Mental Health First Aiders Please speak with a member of our recruitment team if you require adjustments to our recruitment process to support you. For more information about our Inclusion and Diversity agenda, visit our DEI pages . Benefits Our benefits support you through all parts of life, for both physical and mental health. Flexible working hours and the option to work from home. Extensive induction program with experienced mentors and buddies. Opportunities for further development and educational opportunities. Global Family Leave Policy. Employee Assistance Program. Internal inclusion & diversity employee networks. A global network When you join Colt you become part of our global network. We are proud of our colleagues and the stories and experience they bring – take a look at ‘Our People’ site including our Empowered Women in Tech. Job Segment: Project Manager, Data Center, Work from Home, Manager, Technology, Contract, Management