About this role
CRM Manager At Made of Storm, we are professional headhunters dedicated to connecting top-tier talent with leading companies in the iGaming industry. Our focus is on identifying and attracting the best professionals who can drive success in this dynamic market. Currently, we are on the lookout for an exceptional CRM Manager for one of the largest players in the iGaming sector. Your Mission: — Develop and execute CRM strategy and communication calendar; — Work with player segmentation; — Launch and manage retention campaigns via Email, SMS, Push, and bonus mechanics; — Analyze key metrics: Retention Rate, Churn, LTV, campaign conversion rates; — Regularly run A/B tests and generate new hypotheses; — Collaborate with design, content, and analytics teams. Your Unique Contribution: — 2+ years of experience in CRM marketing within iGaming; — Understanding of product specifics and target audience; — Basic knowledge of HTML; — Experience working with CRM systems; — Experience with gamification tools is a plus; — Experience with analytics tools; — Attention to detail, structured thinking, and ability to prioritize in a multitasking environment. What’s in It for You: — A dedicated team of industry professionals who foster a friendly culture and a success-oriented mindset. — The ability to choose between fully remote, hybrid, and in-office work arrangements with flexible schedule; — Corporate benefits (technical equipment, English classes, fitness and wellness program, gifts for special occasions etc.); — Corporate parties and team building events. Department CRM Locations Remote Remote status Hybrid