Contract QA Lead

Mob Entertainment is a startup multimedia studio that is best known for our hit indie horror game " Poppy Playtime" . This franchise is one of the hottest new properties in gaming, and our team is naturally expanding as our ambition expands. To give a taste of our brand's popularity, more than 100 billion YouTube views of Poppy Playtime related content have occurred since the game's launch 4 years ago. About the Role We are looking for an experienced and highly organized QA Lead to help drive quality across our games and development pipelines. This role is responsible for leading day-to-day QA efforts, coordinating testing initiatives across disciplines, mentoring testers, and ensuring a polished player experience from development through release. The ideal candidate has a strong background in game testing, leadership experience, excellent communication skills, and a passion for delivering high-quality gameplay experiences. Experience working on console and PC titles in Unreal Engine environments is highly valued. At a studio like Mob Entertainment, the QA Lead plays a critical role in supporting fast-moving development teams while maintaining high standards for functionality, usability, stability, and player experience. Responsibilities Team Leadership & Coordination Lead and support a team of QA testers across daily testing operations Assign testing coverage based on project priorities, risk areas, and milestones Mentor junior and mid-level QA team members through coaching and feedback Help establish testing standards, workflows, and best practices Collaborate closely with Production to maintain testing schedules and milestone readiness Testing & Quality Oversight Create and execute comprehensive test plans, test cases, and regression testing strategies Oversee functional, gameplay, compliance, and compatibility testing efforts Identify, document, reproduce, and prioritize bugs using tracking tools such as Jira Ensure bugs contain clear reproduction steps, severity assessments, and supporting documentation Validate bug fixes and monitor recurring issue trends Cross-Disciplinary Collaboration Partner with Designers, Engineers, Artists, and Producers to improve development quality Participate in sprint planning, milestone reviews, and release readiness discussions Advocate for player experience and usability across all stages of development Communicate quality risks, blockers, and testing status clearly to stakeholders Process Improvement Help improve QA workflows, reporting structures, and testing efficiency Support implementation of automation tools and telemetry where appropriate Assist with certification preparation and submission processes for console platforms Contribute to postmortems and continuous improvement initiatives Qualifications Required 4+ years of experience in game QA, with at least 1–2 years in a leadership or senior capacity Experience testing PC and Console games through multiple development cycles Strong understanding of bug tracking systems such as Jira, TestRail, or similar tools Excellent written and verbal communication skills Strong organizational and prioritization abilities in fast-paced environments Ability to work cross-functionally with both technical and creative teams Passion for games and high-quality player experiences Preferred Experience working with Unreal Engine pipelines Familiarity with certification requirements for PlayStation, Xbox, and Nintendo platforms Experience with multiplayer, live-service, or cross-platform titles Knowledge of QA automation tools or scripting basics Horror, action, or cinematic game development experience Experience supporting distributed or remote development teams What Success Looks Like High-quality builds with reduced regression issues Clear and actionable bug reporting across teams Efficient testing coverage during milestones and releases Strong communication between QA and development teams Continuous improvement of QA processes and player experience standards Why Join Us Work on unique and highly recognizable gaming IPs Collaborative and creative studio culture Opportunity to influence game quality from early development through launch Flexible work environment with passionate developers and creators Competitive compensation, benefits, and growth opportunities Mob Entertainment offers the following benefits to all eligible U.S.-based full-time employees: profit sharing; medical, dental, and vision insurance; 401(k) matching; FSA/HSA; paid time off; sick time; holidays; and parental leave. Mob Entertainment is proud to be an equal opportunity workplace and complies with all federal, state, and local laws prohibiting discrimination in employment. We are committed to providing equal opportunities to applicants and employees without regard to race, color, national origin, religion, sexual orientation, gender, age, disability, military service, or any other protected class under applicable state or local law. Mob Entertainment also considers all qualified applicants with criminal histories consistent with Fair Chance laws as well as any other applicable state and local laws.