Content Marketing Manager

HELLO, WE’RE TIPJAR TiPJAR exists to make appreciation fair, transparent, and direct and in joining our team, you’ll play a part in putting tipping back in the hands of the people who earn it and rely on it most. What began as a bold idea has become a global platform changing the daily lives of thousands. We’re doing something no one has done before, and that means we move fast, challenge assumptions, and push through walls that would stop most teams. We’re a values-led, people-first company. We celebrate wins loudly, communicate openly, innovate boldly, and believe success is something we build and share together. THE ROLE As our Content Marketing Manager, you’ll be responsible for owning all content the TiPJAR brand releases, shaping how we speak to the world, and ensuring an ‘always on’ programme of comms to our various communities. You’ll craft compelling content for CRM, social, website and beyond, champion our brand narrative, and ensure our voice is consistent, clear, and bold across every channel. You will also be given the chance to own and lead a dynamic, varied range of content, utilising multiple forms including animation, film, long-form written and short-form video & written content. You’ll listen to community trends and feedback, and use these insights to inspire and inform our marketing strategy. This is a hands-on, dynamic role perfect for someone with 3–5 years of experience looking to make a visible impact in a fast-growing tech business. What You’ll Be Doing Day to Day: Lead on all brand content and communications, ensuring clarity, quality, and impact. Own social channels, determining content strategy, developing content plans, and delivering the output Collaborate with Marketing, Product, Sales, and Leadership to deliver projects that move the business forward. Own the content calendar and communication frameworks, improving them as we scale. Create and manage content across digital channels, including website, social, email, blog, PR and customer comms. Craft compelling stories, from product updates to case studies to webinars to thought leadership. Support internal communications, helping teams stay aligned and informed. Report on and analyse results, and inform strategy. Engage and manage third party suppliers and nurture these relationships to maximise results. Be curious, proactive, and bring fresh thinking to every problem. Support and represent the business at events, meeting prospective customers and partners, and capturing content. Communicate openly and proactively with colleagues, partners, and customers, and contribute to a culture where we take on challenges head-on, and celebrate progress together. What You Bring 3–5 years’ experience in content creation, marketing, communications, or a related field. Competent in working with stakeholders across the business, including senior leaders. Keen eye for detail and strong, creative writing skills Experience managing content schedules, campaigns, or digital channels. Excited to work in a fast-moving, scaling environment. A collaborative mindset and the initiative to run with your ideas. Alignment with our values and our mission to build TiPJAR. Experience in marketing & communications within B2B, SaaS or tech is a plus How We Measure Success High-quality content and communications that measurably support growth and impact. Clear reporting of key metrics such as social insights, website metrics, and business growth. Clarity, consistency, and effectiveness of messaging across all channels. Contribution to team culture, collaboration, and energy. Positive feedback from colleagues, partners, or customer. What We Offer Competitive salary Flexible working options Work from anywhere for up to 4 weeks a year TiPJAR rewards scheme Salary Sacrifice Pension Scheme Company socials A values-led, supportive team A workplace where your ideas matter and your impact is visible Our Values A Tip Is Earned, Never Expected: We recognise great work openly, fairly, and often. A Community of Trust and Transparency: We communicate honestly and care about the details. Tap Into the Passion: We stay curious, take smart risks, and keep improving. Success Is a Shared TiPJAR: We win together, support each other, and share the rewards. Interview Process We keep our process simple, transparent, and human. You’ll meet the people you’ll actually work with, and we’ll give you space to show how you think, communicate, and collaborate. Initial Conversation (20–30mins) - A relaxed call to learn more about you, your experience, and what you’re looking for. Hiring Manager Competency Interview (45 mins) - A deeper conversation about the role, your skills, and how you approach your work. Task Exercise - A 60-minute, role-relevant task that gives you a feel for the work and helps us understand your thinking. Final Conversation - A conversation with a Director or Cofounder, giving you the chance to ask questions and get a real sense of what it’s like to work here. We move quickly and communicate openly throughout. No surprises, no long waits, no unnecessary steps Preemployment Screening All offers of employment at TiPJAR are subject to pre-employment checks. This includes a DBS check, employment referencing, and confirmation of your right to work. Employment can only begin once you have demonstrated your legal right to work in the UK, in line with the Immigration, Asylum and Nationality Act 2006. Equal Opportunities TiPJAR is an equal opportunity employer. We welcome applications from everyone, regardless of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We are committed to building an inclusive workplace where everyone feels valued and able to thrive.