We are looking for a Community Manager intern to join our team. If you are tech-savvy, experienced in social media, PR, and promotional events, we would like you on our team.
Our ideal candidate has exceptional oral and written communication skills and is able to develop engaging content. You should be a "people person" with great customer service skills and the ability to moderate online and offline conversations with our community.
Ultimately, you should be able to act as the face and voice of our brand and manage all community communications.
Responsibilities
Build and grow our streamers community
Set and implement social media and communication campaigns to align with marketing strategies
Provide engaging text, image, and video content for social media accounts
Respond to comments and customer queries in a timely manner
Monitor and report on feedback and online reviews
Organize and participate in events to build community and boost brand awareness
Liaise with Development and Sales departments to stay updated on new products and features
Build relationships with customers, potential customers, industry professionals, and journalists
Stay up-to-date with digital technology trends
Requirements
Experience and knowledge of the live streaming industry and services (Twitch, YouTube Live, Facebook Gaming, etc.)
Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series, and writing an email newsletter)
Excellent verbal communication skills
Excellent writing skills
Hands-on experience with social media management for brands
Ability to interpret website traffic and online customer engagement metrics
Knowledge of online marketing and marketing channels
Attention to detail and ability to multitask
A degree (or a student) in Marketing or a relevant field
This is an unpaid internship position that may lead to a paid position.
This is a fully remote position.