Community Association Manager (CAM)

HOATalent is hiring on behalf of Hales Property Management

Role: Community Association Manager
Salary: $70,000 - $80,000/year, plus bonuses
Location: Chicago, IL (in-person for 6 months; hybrid schedule after training period)

Position Overview

The Community Association Manager (CAM) is responsible for managing the day-to-day operations of a portfolio of condominium and homeowner associations (HOAs). This role works closely with HOA Boards, homeowners, vendors, and internal teams to ensure properties are professionally maintained, financially healthy, and operating efficiently.

This is an excellent opportunity for someone with experience in:

• HOA management
• Condominium management
• Community association management
• Residential portfolio property management
• Property operations and project management

Key Responsibilities

HOA & Condo Portfolio Management

• Manage a portfolio of condominium and townhome associations
• Serve as the primary point of contact for HOA Boards and homeowners
• Attend Board meetings and support Board decision-making
• Prepare and deliver management reports and communications
• Enforce association governing documents, rules, and regulations

Property Operations & Maintenance

• Coordinate building maintenance, repairs, and vendor services
• Conduct regular property inspections and quality control reviews
• Manage capital improvement and construction projects
• Solicit vendor bids, review proposals, and oversee contractors
• Coordinate emergency response and after-hours property issues when needed

Financial & Administrative Management

• Assist with annual budgets and reserve planning
• Review financial statements, invoices, and operating expenses
• Monitor contracts, vendor agreements, and association expenditures
• Support long-term financial planning for associations

Leadership & Customer Service

• Build strong relationships with residents, Boards, vendors, and internal teams
• Resolve homeowner concerns and property-related issues professionally
• Maintain accurate association records and documentation
• Contribute ideas that improve operational workflows and efficiency

Required Experience

• 3+ years of property management, HOA management, condominium management, or residential portfolio management experience
• Experience working directly with homeowners, residents, or HOA Boards
• Experience managing vendors, maintenance projects, and property operations
• Strong organizational skills with the ability to manage multiple priorities

Preferred Qualifications

• Illinois CAM License or CMCA certification
• Experience managing condominium or HOA portfolios
• Construction, maintenance, or capital project management experience
• Financial reporting, budgeting, and contract management experience
• Familiarity with HOA governing documents and Board meeting processes

Skills & Competencies

• Excellent communication and customer service skills
• Strong problem-solving and conflict resolution abilities
• Ability to work independently in a fast-paced environment
• Strong attention to detail and time management
• Proficiency with Microsoft Office (Outlook, Excel, Word)
• Experience with property management software is a plus

Schedule:

• First 6 months (training period): In-office 5 days per week
• After 6 months: Eligible for up to 4 work-from-home days per week

What we offer:

• Industry-Leading Healthcare: Medical, Dental, Life, HSA
• Retirement savings Plan
• Competitive Compensation Packages (based on experience)
• Bonus Opportunities (based on performance)
• Work from Home & Flex Schedules
• Generous PTO Package
• Corporate Sponsored Wellness Program
• Quarterly Company Outings/Events