Clinical Quality Manager

Metro Vein Centers is a rapidly growing healthcare practice specializing in state-of-the-art vein treatments. Our board-certified physicians and expert staff are on a mission to improve people’s quality of life by relieving the painful, yet highly treatable symptoms of vein disease—such as varicose veins and heavy, aching legs. With over 60 clinics across 7 states , and still growing, we’re building the future of vein care—delivering compassionate, results-driven care in a modern, patient-first environment. We proudly maintain a Net Promoter Score (NPS) of 93 , the highest patient satisfaction in the industry. Metro Vein Centers (MVC) is seeking a Clinical Quality Manager to spearhead the growth and optimization of our national clinical performance. Reporting to the Director of Clinical Documentation & Coding , this remote leader will serve as the technical expert for clinical quality, value-based care, and clinical documentation improvement initiatives. You will be responsible for bridging the gap between clinical data and operational excellence, ensuring MVC maximizes its quality scores and reimbursement potential through rigorous analysis and change management. What You Will Do Clinical Auditing: Conduct deep-dive reviews of current documentation and workflows within the electronic health record (EHR) to identify gaps in quality and compliance. Provider Education: Assist with clinical documentation training and feedback sessions for providers to ensure evidence-based standards, documentation, and coding accuracy requirements are met. Quality Performance Monitoring: Identify all qualifying opportunities, and Develop, Implement, and Monitor MVC’s pay for performance/value-based incentive programs to ensure alignment with specific payer contracts. Data Reporting: Develop and analyze new and existing data reports to communicate performance trends and "red flags" to leadership teams. Process Engineering: Identify opportunities for automation and software enhancements to streamline quality reporting and documentation auditing & coding workflows as the practice grows. Clinical Quality Leader: Establish a unified clinical roadmap that aligns national clinical guidance with regulatory & payer requirements and organizational strategy. Ensures clinical operations are within regulation and meet the highest level of quality. Stakeholder Liaison: Build partnerships across IT, Credentialing, and Clinical Operations to ensure clinical guidance meets both business and patient needs. Minimum Qualifications Expertise: In-depth knowledge and experience with Healthcare Effectiveness Data and Information Sets (HEDIS), CMS Quality Payment Programs (QPP), Advanced Alternative Payment Models (APM), Merit-based Payment Systems (MIPS), and payer specific Quality Initiative Value-Based Reimbursement programs. Technical Literacy: Ability to navigate Electronic Medical Records (EMR), data reporting (Tableau), and Google Sheets/Microsoft Office systems efficiently. Experience: 5+ years of physician revenue cycle experience with a focus on clinical quality standards at a national level. Leadership: 5+ years of experience leading clinical quality efforts and change management in a fast-growth environment. Education: Associate’s degree or higher in Business, Healthcare Administration/Management, HIM, Informatics, or associated track.. Preferred Qualifications Certifications: CPHQ or CHQM highly preferred. Open to other relatable certifications. Coding Expertise: CPC, CPMA, CCS, RHIT, or CDIP certifications are a significant plus. Systems: Previous experience with Athena Practice (GE Centricity) EMR . Specialty: Experience within vascular or vein-specific clinical environments. Clinical Background: Experience as an LPN, RN, NP/PA, or FMG/IMG. Benefits to Support Your Wellbeing & Lifestyle Full-time team members at Metro Vein Centers are eligible for: Medical, Dental, and Vision Insurance 401(k) with Company Match Paid Time Off (PTO) + Paid Company Holidays Company-Paid Life Insurance Short-Term Disability Insurance Employee Assistance Program (EAP) Career Growth & Development Opportunities #LI-Remote The Metro Vein Centers Difference Healthy legs. Happier lives. At Metro Vein Centers, we believe exceptional care begins with an exceptional experience. Our mission is to make vein care approachable, empowering, and connected to overall well-being. From the first conversation to the final follow-up, every patient interaction reflects our commitment to compassion, expertise, and trust. A team united by purpose. Our values guide everything we do: Patients First, Always – Every interaction should make our patients feel valued, heard, and cared for. Stronger Together – Teamwork and collaboration drive our success. We lift each other up to deliver the best for our patients. A Can-Do Spirit – We meet every challenge with positivity, flexibility, and problem-solving energy. Results That Make a Difference – We’re driven to improve lives through meaningful, measurable outcomes. Commitment to Growth – We invest in our people, fostering advancement and professional development at every level. Metro Vein Centers is an Equal Opportunity Employer. We’re committed to creating a workplace where everyone feels seen, heard, and supported. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetics, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, and termination. Legal & Compliance Notice: Metro Vein Centers complies with all applicable federal, state, and local employment laws, including those related to nondiscrimination, equal opportunity, and pay transparency. Where specific disclosures or postings are required by law, we provide this information as part of our hiring process or upon request. Your privacy matters. To learn more about how we collect, use, and protect your information, please review our privacy policy here .