Hopes Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.
Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.
Position Overview
We are currently expanding our team and seeking individuals who enjoy working with clients and coordinating travel details to join us as Client Travel Experience Specialist. In this role, you will assist travelers with organizing customized vacation plans, exploring destination options, and helping ensure each step of their planning process is handled smoothly from start to finish.
This opportunity is ideal for individuals who enjoy communication-focused work, staying organized, and learning about travel experiences such as resorts, cruises, guided tours, and international destinations—all within a flexible remote environment. Training resources and ongoing guidance are provided.
Key Responsibilities
Support clients with planning travel arrangements including hotels, flights, cruises, and activities
Identify destination options that align with traveler preferences and trip goals
Offer helpful suggestions to assist with itinerary planning
Communicate with clients via email, messaging platforms, and phone when needed
Coordinate booking confirmations with approved travel supplier partners
Maintain accurate and organized client itinerary records
Stay informed about travel updates, promotions, and destination opportunities
Assist clients throughout various stages of their travel preparation process
Qualifications
Interest in client experience and travel coordination
Strong communication and organizational skills
Ability to manage multiple planning requests efficiently
Comfortable working independently in a remote environment
Familiarity with basic computer tools and online systems
Must be at least 18 years of age
Must reside in the United States, United Kingdom, Spain, Mexico, Australia or other qualifying regions
No prior travel industry experience required onboarding and training provided
Perks
Flexible remote scheduling structure
Step-by-step onboarding with ongoing mentorship support
Access to travel supplier partnerships and coordination platforms
Eligibility for travel-related incentives and industry perks
Opportunities to grow into advanced client experience or advisory roles