Client Account Manager

About Us:

DOT & Co. is a fast-growing team of marketing professionals who specialise in client account management for digital marketing agencies. We're on a mission to help agencies keep their clients happy while giving our team the flexibility to work remotely, set their own hours, and thrive in a fulfilling career. Our unique approach to client management has made us a trusted partner for agencies worldwide, and we're looking for passionate, experienced digital marketers to join our team as Client Account Managers (CAMs).

About the Role:

As a Client Account Manager at DOT & Co., you’ll be the primary point of contact for our digital marketing agency clients, overseeing their client relationships and ensuring smooth, successful project execution.

You’ll work closely with internal teams (ads specialists, project managers, etc.) to manage timelines, deliverables, and expectations.

This is a remote, full-time role where you’ll have the freedom to work from wherever you choose and set your own hours.

What We’re Looking For:

• Required Experience: 2 years of paid ads experience within a digital marketing agency.
• Marketing Expertise: You can speak confidently about digital advertising, analytics, and campaign performance. Your experience allows you to be a valuable advisor to clients.
• Project Management Skills: You’re organised, efficient, and love staying ahead of deadlines. Experience with managing clients, campaigns, and deadlines is essential.
• Strong Communicator: You build relationships effortlessly and excel in virtual environments. You’re comfortable having candid conversations with clients and internal teams.
• Self-Starter: You’re motivated to take ownership of your work and thrive with autonomy. You’re proactive and can juggle multiple priorities at once.

Who is This Role NOT For?

• Someone without experience in digital marketing or client account management.
• Those who struggle to work independently or meet deadlines.
• If you’re shy or uncomfortable managing relationships virtually.
• If you’re looking for a rigid 9-5 job in an office environment.

What We Offer:

• 100% Remote Work: Work from wherever you want—home, a coffee shop, or even a beach in Bali.
• Flexibility: Set your own hours to fit your lifestyle. Early bird or night owl, you choose.
• Training & Support: Comprehensive training in our proven client account management process, plus continuous support to help you succeed.
• Competitive & Progressive Salary: Above-market compensation for the right candidate.

At DOT, we believe that some of the best talent doesn't always fit a traditional checklist. If you’re confident in your ability to thrive in this role and bring valuable strengths to the table, we encourage you to apply. Join us and elevate your marketing career while enjoying the freedom to work on your own terms!

Job Type: Full-time

Benefits:

• Company events
• Flexible schedule
• Paid time off
• Work from home

Education:

• Bachelor's Degree (preferred)

Experience:

• Digital marketing: 2 years (required)

Work Location: Remote