Chief Product & Operations Officer

Chief Product & Operations Officer Dabble is looking for a world-class Chief Product & Operations Officer to lead the next chapter of our global growth story. Apply In Australia, Dabble has been operating a licensed sportsbook under the NTRWC since 2021. We're here to deliver extraordinary - with a truly immersive social betting experience designed to provide evolutionary entertainment to our punters via genuine interaction and engagement. We have office hubs in Darwin, Melbourne, Brisbane, Sydney, Adelaide, Albury, Austin (US) and Leeds (UK). While we support remote-friendly work, we also encourage our people to take advantage of our national network of offices, offering cross-office sponsored flights year-round to promote collaboration and connection. Our global operations span multiple markets, including our innovative Daily Fantasy Sports app servicing the United States which launched in 2023, and our latest launch into the United Kingdom in 2025. We are a team of highly driven enthusiasts, looking for our next Dabbler to join us as we continue in our journey. Dabble Culture Dress for your day so you can focus on what matters Switch up your office, work from home, work from wherever helps you to deliver Genuine, like-minded team of visionaries. We welcome ideas big and small! Scheduled focus time to encourage deep thought Our annual convention, Dabblecon, brings us all together to celebrate our successes and plan continued evolution over the coming year Each day is led through upholding our core Values: Fun, Celebratory, Community, Evolutionary and Focus Dabble Perks Five weeks of paid annual leave for all Dabblers Paid parental leave for both primary and secondary caregiver Flexibility with working hours to accommodate our cross-country employee base: you are free to manage your own time Your wellness is our genuine concern: We sponsor access to the Sonder app for employees and their families with 24/7 support across mental health, medical advice, safety support and more Annual cash bonus based on Company performance metrics Dabble Day Dividend: all Dabblers split the day’s revenue evenly on our birthday each year. You share the workload, why shouldn’t you share the reward? Overview As Chief Product & Operations Officer you'll sit at the intersection of product strategy, operational excellence, and customer experience, holding executive accountability for how our customers see, feel, and interact with every touchpoint of the Dabble product. Leading a diverse portfolio spanning Product, UX, Trading, Customer Operations, and Casino, you'll drive the vision, build the governance and create the conditions for some of the most passionate teams in the business to move fast and move together. In this key executive role you'll be setting the strategic direction, aligning key stakeholders, and making the hard calls about where we invest, what we build, and what we defer - in service of a long-term vision that's ambitious by design. If you thrive in complexity, earn trust through clarity, and know how to bring talented people on a journey without losing momentum, this is the role you've been building toward. Primary Location This role is currently open to all locations within Australia, however candidates based in Melbourne or Brisbane may be preferred. Responsibilities Set and own a compelling long-term product vision for one of Australia's most ambitious consumer tech platforms, including defining roadmap priorities across next sprint to 2-year horizon Champion how emerging technology, agentic AI, and next-generation tooling can be embedded across product, design, and development to create experiences no competitor can replicate Provide executive accountability for prioritisation across the full product portfolio, establishing governance frameworks and artefacts that enable fast, informed decision-making across a complex, multi-function business Shape the future of social betting, Casino, and a product experience that is category-defining, with a long-term ambition to build and own Dabble's own games Ensure Trading and Customer Operations teams have clear strategic objectives and the executive support needed to continuously improve customer outcomes and operational productivity through technology Influence and align a diverse set of highly capable and passionate stakeholders from engineers and designers to the Executive Team using storytelling, clarity, and genuine conviction to bring people on the journey Skills & Qualifications Extensive experience in senior product or customer leadership within a high-growth, digital B2C business Demonstrated ability to set product vision and strategy at scale, specifically the architecture of how a complex product organisation thinks, plans, and executes Exceptional prioritisation capability: a proven track record of making complex investment trade-offs between innovation and delivery, and bringing stakeholders along on those decisions Outstanding stakeholder influence and communication skills: you're a storyteller who can land complex ideas with diverse audiences, earn trust from highly capable specialists, and mediate between competing priorities without losing momentum Experience operating in regulated, high-volume B2C environments such as wagering, fintech, marketplace, iGaming/Casino, media, or similar; comfort with the commercial and regulatory complexity that comes with global scale is essential Genuine curiosity about technology, particularly how agentic AI, tooling advances, and automation can be embedded across product, design, and development to unlock competitive advantage Natural conflict resolution and change management capability: you listen deeply, make fast decisions, and leave people feeling genuinely heard even when the answer isn't what they wanted Are you a Dabbler? A Dabbler’s attitude is paramount, as the right person will be able to learn quickly and adapt to any skill gaps. A Dabbler is always a team player, with a willingness to share with and learn from others. Being a remote-first workplace, collaborative working styles are crucial to empower and grow each individual member (eg we prefer openness via public channels to problem solve or ideate on Slack). A Dabbler uses their freedom of autonomy to its absolute potential and enjoys contributing to the Dabble community. We hold respect for our peers very highly - there is no such thing as a bad idea. We encourage you to think differently, be brave and strive to always raise the bar. Dabble was born out of thought sharing and should tackle growth in the same way. Dabble embraces empowerment of all people at any level of seniority and experience to ‘own their work’ and ‘talk their book’ wherever they can. A fulfilling life extends beyond work, and we encourage our employees to prioritise self-care and well-being. This means taking breaks when needed, setting boundaries, and seeking support when facing challenges. We are committed to creating a safe environment where individuals feel comfortable discussing their wellbeing and accessing resources when necessary. Remuneration The advertised salary for this position is $350,000 + Super + Benefits with room to be flexible. Department Customer Locations Melbourne, Sydney, Brisbane Remote status Hybrid