Channel Partner Manager

Overview Are you ready for what’s next, now? We’re looking for a Channel Partner Manager to join our team in the US. The is a full-time, remote position. You’ll join an awesome team to support our growing customer base. About the role The Channel Partner Manager is a key contributor within a dynamic, high-energy team focused on driving new customer acquisition and accelerating SaaS conversions through strategic partnerships. This role involves managing and growing relationships with existing partners while proactively identifying and onboarding new ERP channel partners. The ideal candidate excels in building rapport, communicating value, and aligning our solutions with partner ERP systems to drive mutual success. Responsibilities/Duties: Relationship Management: Building and maintaining strong relationships with channel partners, ensuring they feel valued and supported. Partner Enablement: Providing partners with the necessary tools, training, and resources to effectively sell and support the company's products or services. Sales Strategy Development: Working with partners to create joint go-to-market strategies, align on business objectives, and drive sales initiatives. Performance Monitoring and Reporting: Tracking partner performance, identifying areas for improvement, and providing regular reports on key metrics. Conflict Resolution: Addressing any issues or conflicts that may arise within the channel and finding solutions that benefit both the company and its partners. New Partner Recruitment: Identifying and recruiting new potential partners who can expand the company's reach and market access. Incentive Programs: Setting up and managing incentive programs to motivate partners and align their goals with the company's overall objectives. Collaboration: Working with internal teams like sales, marketing, and product to ensure alignment and effective collaboration. About You To succeed in this role, candidates must demonstrate strong ambition, initiative, and tenacity. We are looking for individuals who thrive in a dynamic environment and are driven to build and maintain successful partner relationships. Knowledge, Skills, and Experience: 3–5 years of experience working within the ERP channel ecosystem, specifically with one or more of the following platforms: Sage, Microsoft, SAP Business One (SAP B1), Infor, or Acumatica. Proven success in channel sales, partner management, or business development roles within the ERP software market. A bachelor’s degree in a related field (e.g., Business Administration, Information Systems, or a similar discipline) is prederred. Ability to handle working within a busy and fast-paced environment, and work under pressure where there are multiple critical incidents occurring. Capable of understanding the partner, the situation, and be able to tailor communications accordingly Self-motivated, high energy, and a creative and strategic mindset Ability to drive sales, build new partnerships, manage partners and handle objections. Create strategic agendas and presentations for various audiences Ability to collaborate with internal teams to address any potential concerns or new opportunities Excellent Presentation Skills via Teams and In Person Experience with CRM solution, preferably Salesforce Excellent organizational and follow up skills, problem solving and analytical skills. Possesses a high degree of honesty, integrity, and ability to maintain confidentiality. Good decision-making ability and negotiation skills Working knowledge of Microsoft Office including Word, Excel, PowerPoint, Outlook What’s in it for you? Aptean offers competitive pay and robust benefit plans along with the opportunity to grow your career in a fast-paced, flexible and casual environment, an outstanding opportunity for career development and growth. About Aptean At Aptean, our mission is to solve tomorrow’s unique challenges today with unrivaled, purpose-built software and superior customer experiences from people who care. Aptean is a global provider of mission-critical, industry-specific software solutions. Aptean’ s purpose-built ERP and supply chain management solutions help address the unique challenges facing process and discrete manufacturers, distributors and other focused organizations. Aptean’ s compliance solutions are built for companies serving specific markets such as finance, healthcare, biotech and pharmaceuticals, over 10,000 highly specialized organizations in more than 20 industries and 80 countries rely on Aptean to streamline their everyday operations. “At Aptean, our global and diverse employee base is our greatest asset. It is through embracing and understanding our differences that we are able to harness our individual power to maximize the success of our customers, our employees and our company.” –TVN Reddy Aptean pledges to promote a company culture where diversity, equity and inclusion are central. We are committed to applying this principle as we interact with our customers, build our teams, cultivate our leaders and shape a company in which any employee can succeed, regardless of race, color, sex, national origin, sexuality and gender identity, religion, disability or age. Celebrating our diverse experiences, opinions and beliefs allows us to embrace what makes us unique and to use this as an asset in bringing innovative solutions to our customer base.