General Purpose: The Channel Manager is responsible for driving new-logo growth through indirect sales channels by building, enabling, and managing relationships with strategic partners (agents, VARs, MSPs). This role owns the partner-led sales cycle from opportunity through close and supports customer expansion during the first year before transitioning accounts to the Commercial Account Executive team . Direct Reports: No Essential Duties and Responsibilities: Recruit, enable, and manage relationships with key TSDs and sub-agents within the channel ecosystem Receive and qualify partner-sourced opportunities, coordinating involvement from Solutions Architects (SAs) and overlays as needed Build joint account and territory plans with key partners, outlining target customers, whitespace, and aligned growth motions Coordinate company engagement on partner-generated deals, with varying levels of direct involvement depending on the partner Lead expansion negotiations for indirect customers, including pricing and proposal development in coordination with partners Enable and co-sell with partners to ensure the organization is the preferred provider and customers receive a consistent commercial experience Run the full opportunity-to-close cycle on partner-generated leads Keep CRM data, forecasts, and deal notes current Other Responsibilities : Own new-logo motion for all indirect customers Lead expansion throughout the first year for indirect customers managed through partners Deliver concise hand-off documentation and transition accounts to the Commercial Account Executive team after the first year Partner with Service Management teams to support overall customer health upon implementation Provide account relationship insights and support in the immediate post hand-off period Support management of partner performance, partner referrals, and channel conflict as needed Required Qualifications: Bachelor's degree in Business , Marketing, Communications, or a related field, or equivalent professional experience. 5 + years of Channel sales experience working within the Telecommunications industry Professional experience within the Managed Service Provider (MSP) industry is required . Experience in channel sales, partner management, indirect sales, or business development. Experience working with partner ecosystems such as technology service distributors, agents, sub-agents, or similar channel partners. Experience supporting partner-driven sales processes and coordinating cross-functional internal resources. Experience negotiating with partners or customers in complex sales environments. Preferred Qualifications: Experience working with agents, VARs, MSPs, or similar partner ecosystems Strong CRM proficiency (Salesforce preferred) . Demonstrated success in co-selling and partner enablement TPx is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation. We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation , please let us know during the application process. #LI-Remote Req: #26-0063
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