Campaign Execution Specialist

Our client, an important sports gaming house, is looking for a Campaing Execution Specialist to join their team. Key Resonsabilities As a Campaign Execution Specialist you will have to: Deal directly & manage effectively all customer queries regarding promotions & bonuses Handle complaints and provide solutions related to bonuses Monitor and evaluate the activity of customers Provide accurate information regarding company's promotions Handle daily promotions for both Online Sportsbook and Casino Deliver marketing campaigns (through Optimove/ Mailup/ Locosms marketing tools) Communicate with Sportsbook & Casino Departments, providing feedback regarding promotions, banners etc. Requirements At least 1 year of prior experience in a similar role within the iGaming industry Experience in using CRM tools/ campaigns is a plus Passion about sports and good understanding of online gaming products Excellent communication and a team working spirit Fluency in both English and Portuguese language Flexibility to work on shift rotation 24/7