Call Center Representative

Kelly is hiring!

We're looking for enthusiastic, motivated individuals to join our client’s team as a REMOTE Tele-Interviewer. In this PART-TIME, long-term position, you’ll help our client with their customer service needs.

Hours: This will be 20 hours per week minimum, Tuesday to Friday evenings EST and Saturdays between 9am to 5pm EST

What You’ll Do:

As a work from home Tele-Interviewer, you will be part of a call center team, collaborating to provide a high level of customer service to our clients in the insurance sector, and their insurance applicants. A tele-interviewer is responsible for:

• Interviewing insurance applicants to collect their medical and lifestyle history by completing insurance questionnaires.
• Providing positive client experience.
• Assisting the team with the scheduling of tele-interview appointments based on applicant and interviewer availability.

Following up with applicants any time there is missing or additional information required further to the completed questionnaire, while respecting the confidentiality of their private information.

What We’re Looking For:

• Minimum one (1) year of experience in a customer service-related role.

• Demonstrated proficiency with Word, Excel, and Outlook at an intermediate level.

• Typing speed minimum of 36 WPM

• Ability to speak with confidence on the phone and document simultaneously.

• Ability to prioritize and work in a results-oriented environment.

• Ability to work alone or in a team to achieve departmental objectives.

Pay Rate:

• $19.35/hour

If you're looking for an opportunity where you can be your best self and join a fantastic team, look no further, and apply today!

This is for a current vacancy

Why Kelly®?

As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work—just ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance and opportunities needed to take your career where you may have never imagined.

About Kelly®

At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best and our employment opportunities span a wide variety of workstyles, skill levels and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known.