Business Transformation Leader

About Fluent Software Group Fluent Software Group is a growing portfolio of vertical market software businesses operating under Valsoft Corp’s decentralized operating model. Fluent partners with mission-critical software companies and supports them with proven best practices across pricing, professional services, R&D, M&A integration, and operational excellence — enabling long-term sustainable growth. The Role We are looking for a Business Transformation Leader to spearhead value creation across Fluent Software Group’s growing portfolio. This is a pivotal role at the heart of our post-acquisition strategy, driving integration, accelerating operational excellence, and unlocking the power of AI across newly acquired businesses. As a hands-on transformation partner to portfolio company leadership teams, you will lead from the front; embedding Valsoft Playbooks across Pricing, Professional Services, and R&D while championing AI enablement within core operating models. You’ll translate best practices into measurable impact, helping businesses scale smarter, faster, and more profitably. This is a senior, high-visibility opportunity for a bold change leader who thrives in dynamic, founder-led environments. You’ll combine strategic vision with operational execution, influence cross-functional stakeholders, and deliver tangible results in a decentralized setting where ownership and impact go hand in hand. What You’ll Be Responsible For M&A Integration & Value Creation • Lead post-acquisition integration activities, from diligence through execution, ensuring alignment with Fluent and Valsoft best practices • Partner with executive teams of acquired businesses to translate integration objectives into clear operational priorities • Establish and continuously improve scalable integration playbooks, checklists, and governance frameworks • Track, report, and drive key integration KPIs and value creation metrics • Identify integration risks and proactively implement mitigation strategies • Act as the central point of coordination between Fluent, Valsoft, and portfolio company stakeholders AI Infusion & Operational Enablement • Lead the implementation of AI tools and workflows across portfolio companies • Work with business leaders to embed AI into standard operating procedures, improving efficiency, decision-making, and scalability • Ensure AI adoption aligns with Valsoft best practices, focusing on practical, value-driven use cases rather than experimentation for its own sake • Support change management and adoption to ensure AI initiatives deliver measurable business outcomes Valsoft Playbook Implementation • Drive the rollout and adoption of Valsoft’s Pricing Playbook, including value-based pricing, discount governance, and monetization optimization • Implement the Professional Services Playbook, improving utilization, delivery margins, and customer outcomes • Support the adoption of the R&D Playbook, helping teams improve roadmap discipline, prioritization, and development efficiency • Partner closely with functional leaders to tailor playbooks to each business while maintaining core standards Financial & Strategic Support • Conduct financial analysis across P&L, revenue, cost structures, and operational performance • Build and maintain post-integration forecasts based on diligence findings and transformation initiatives • Support executive decision-making with clear insights, structured recommendations, and data-driven analysis What We’re Looking For • Proven experience in business transformation, post-merger integration, consulting, or operational leadership within the software industry • Proven experience leading cross-functional initiatives across pricing, professional services, product/R&D, or operations • Strong understanding of SaaS or software business models • Experience implementing process improvements or digital/AI-enabled transformations • Exceptional project and stakeholder management skills, with the ability to influence without authority • Comfortable operating in a decentralized, entrepreneurial environment • Strong financial acumen and analytical capability • Excellent communication skills, with confidence presenting to senior leadership • Experience working with globally distributed teams Additional Details • Work model: Remote, home-based within the UK • Office presence: Required in the Woking office approximately up to three times per month • Travel: Regular travel to portfolio companies as required • Education: Bachelor’s degree required; MBA or equivalent experience preferred • Language: Fluent English required; additional languages are an asset • Right to work: Must be legally authorized to work in the UK We use AI-powered tools (including transcription and automated note-taking) during portions of our interview process to support a consistent and thorough candidate experience. Candidates who require alternative accommodation may request it at any stage of the recruitment process. Fluent Software Group is committed to building diverse, equitable, and inclusive teams. We welcome applications from candidates of all backgrounds, identities, and experiences, and all qualified applicants will be considered without regard to race, gender, age, disability, religion, sexual orientation, or any other protected characteristic. #FluentSoftware