About this role
Job Title: Business Systems Analyst (EIS Functional Support)- Enterprise Information System
Location: Mexico - Remote
Exp.: 8-10 Year
Role Summary
Deliver application functional support for EIS systems, ensuring smooth handling of user issues and incident resolution.
Key Responsibilities
- Resolve application functional and logical issues
- Provide end-user support and guidance
- Support incident lifecycle management
- Collaborate with technical teams for resolution
- Maintain service quality and response times
Required Skills
- Functional application support
- Incident management and troubleshooting
- Business systems analysis
- User support
Experience
- 3+ years
Languages
- Spanish
- English (Proficient)
Technology
- Electronic Data Interchange (EDI)