Business Systems Analyst (EIS Functional Support)- Enterprise Information System

Role: Business Systems Analyst (EIS Functional Support)- Enterprise Information System

Location: Mexico (Remote)



Role Summary

Deliver application functional support for EIS systems, ensuring smooth handling of user issues and incident resolution.

Key Responsibilities

• Resolve application functional and logical issues
• Provide end-user support and guidance
• Support incident lifecycle management
• Collaborate with technical teams for resolution
• Maintain service quality and response times

Required Skills

• Functional application support
• Incident management and troubleshooting
• Business systems analysis
• User support

Technology

• Electronic Data Interchange (EDI)