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About the Opportunity
The organization saw a problem within the life insurance industry: getting covered took too long, involved too much paperwork, and required too many in-person meetings with sales agents. Driven by a personal experience of losing a parent at a young age, the CEO was determined to make it easier for people to get the coverage they needed to provide for their families. The organization developed a method of real-time underwriting leveraging AI and, in doing so, reduced the months-long process of applying for life insurance to minutes. The digital experience is quick (instant decisions!), loved by users, and has facilitated over $74 billion in coverage provided.
About the Role
The organization is looking for someone to join the Business Operations team and help lead strategy and planning, develop new processes and operating cadences, enhance performance management and forecasting, and support key cross-functional initiatives. The ideal candidate will possess a mix of Strategy, Analytics, and Operations background. They will have demonstrated experience providing strong business analytics and delivering on projects of all sizes. They must be able to thrive and succeed in an entrepreneurial environment and not be hindered by ambiguity or competing priorities.
Please note, this is a remote role based in one of the 23 states the organization is currently hiring in.
What You'll Do
- Drive performance management and reporting to leadership across the organization: act as a hub for business data and communication, and serve as the primary point of contact for product and performance data. Understand the reasons behind performance fluctuations.
- Develop new analytics and data processes: understand the organization's data processes and dashboards, and work internally with engineering, data science, and other stakeholders to optimize them.
- Lead or program manage multiple strategic initiatives at any given point. Examples include: drafting business cases for a new product idea, evaluating the impact of a change in the user funnel, or strategizing to drive further monetization.
- Prioritize and size initiatives: evaluate impact, resource requirements, and implementation timelines of initiatives.
- Collaborate and coordinate cross-functionally: navigate across the organization's functions, and gather and analyze data from multiple sources to inform decision-making at all levels.
- Build efficient processes and implement new systems: identify the highest priority business initiatives and improvement areas, and devise new processes or implement new systems to bring those to life.
Required Qualifications
- Start-up mentality. Desire to roll-up your sleeves and problem-solve.
- BA/BS degree or equivalent practical experience.
- 5+ years of experience in a business strategy (BizOps, management consulting, etc.), data science, or product management role.
- Experience working with large datasets and using practical statistical analyses, including with SQL.
- Demonstrated ability to lead complex projects end to end.
- Outstanding executive-level verbal and written communication skills.
- Passion for solving complex problems and building scalable processes.
- Uncanny ability to embrace ambiguity and see around the corners.
- Impeccable attention to detail, follow-through, and resourcefulness.
- Ability to effectively manage time, prioritize tasks, and work within deadlines with little supervision.
- Comfort working in a high growth, constantly changing environment.
What We Offer
Whether working remotely, the organization is highly collaborative and fun. To support you in your role, the organization offers fantastic perks and benefits that reflect its mission of care and support, including:
- Excellent medical, dental, and vision coverage: Competitive healthcare and dental plans are offered for you and your family.
- Flexible paid time off: Take the time that you need to rest and recharge, including a week-long winter holiday closure.
- Stock options: Competitive stock option packages are offered to participate in the success of building the organization.
- A rewarding 401k match program: The organization will match up to 4% of your contributions as you save for your retirement goals.
- Commuter benefits: Pre-tax benefits for your commute and free parking are provided when working from the office.
- A stocked, beautiful new office: Located in downtown Palo Alto, the office was specifically designed to accommodate all working styles. Investment has been made in technology to support the hybrid team, plus office snacks and catered lunches are provided so that team members can work well and have fun together.
- Paid parental leave: Ten weeks of paid baby bonding are provided for all parents, inclusive of birthing, adoption, or fostering, to adjust to new lives without worrying about work.
- Work-from-home flexibility and support: The organization recognizes that everyone's homelife is different and supports remote and hybrid work. Upon joining, a one-time $500 remote office stipend is provided for all team members and then a monthly $150 stipend to cover WFH costs such as the internet.
- Fun company-wide events: Whether working locally or remotely, the organization enjoys spending time together. Fun virtual and in-person events are planned to let loose and laugh.
The base pay range targeted for this position is $122,000.00 - $171,000.00 per year. Base pay is determined by market location and may vary depending on job-related knowledge, skills, and experience. This role is eligible for equity and benefits as shared above.
The organization is building a diverse team of talented and enthusiastic people. It is an equal opportunity workplace. At the organization, differences are celebrated and supported for the benefit of its people, its product, and its community. Please share why you’re interested in this position and what unique contributions you can make to the team.
Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria – unlike majority candidates meeting significantly fewer requirements. It is strongly encouraged to apply if you’re interested; the organization would love to know how you can elevate the team with your unique experience!