Business Development Operations Manager

Job Description This is a remote position. BUSINESS DEVELOPMENT OPERATIONS MANAGER About the Role We are seeking a dynamic and results-driven Business Development Operations Manager to lead and scale our business development function. This is a senior role designed for a strategic thinker who is equally comfortable in the boardroom and in the trenches — someone who can craft growth strategies, operationalize them efficiently, and leverage the latest AI-powered tools to drive measurable outcomes. If you are someone who lives and breathes business development, thrives on building pipelines, and gets excited about using technology to unlock new revenue opportunities, we want to hear from you. Key Responsibilities Strategy & Growth • Develop and execute comprehensive business development strategies aligned with organizational revenue goals • Identify new market opportunities, partnerships, and revenue streams to expand the company's footprint • Build and manage a robust sales pipeline from prospecting through to close • Conduct competitive market analysis and translate insights into actionable growth initiatives • Collaborate with senior leadership to set quarterly and annual business development targets Operations & Process Management • Design, implement, and continuously improve end-to-end business development workflows and SOPs • Oversee CRM management, pipeline hygiene, and reporting to ensure data accuracy and visibility • Monitor KPIs and performance metrics, presenting regular reports to leadership with actionable recommendations • Streamline handoff processes between business development, sales, and account management teams • Manage and mentor a team of Business Development Representatives (BDRs), ensuring alignment with company goals AI & Technology Integration • Identify, evaluate, and implement AI-powered business development tools to enhance prospecting, outreach, and lead qualification • Leverage AI tools for lead generation, personalized outreach automation, sentiment analysis, and predictive forecasting • Stay ahead of emerging AI and sales technology trends and proactively recommend tools that improve efficiency and conversion rates • Train and upskill team members on AI tools and technology platforms to ensure maximum adoption and ROI • Integrate AI-driven insights into decision-making processes across the business development lifecycle Partnerships & Client Engagement • Build and nurture strategic partnerships with key stakeholders, vendors, and clients • Lead high-value client meetings, discovery calls, and presentations • Develop tailored value propositions and pitches for target verticals and industries • Represent the company at industry events, conferences, and networking forums Required Qualifications • Bachelor's degree in Business Administration, Marketing, Sales, or a related field (MBA preferred) • Minimum 5-7 years of progressive experience in business development, sales operations, or a related role • Proven track record of meeting or exceeding revenue targets in a fast-paced environment • Hands-on experience with AI business development tools such as: Outreach, Apollo.io, HubSpot AI, Salesforce Einstein, Copy.ai, ChatGPT for sales workflows, Gong, Lavender, Clay, or similar platforms • Strong proficiency with CRM platforms (HubSpot, Salesforce, GoHighLevel, or equivalent) • Demonstrated experience building and scaling business development teams and processes from the ground up Skills & Competencies Strategic Thinking Ability to see the big picture while managing day-to-day operations AI Fluency Deep familiarity with AI-powered sales and BD tools; ability to assess, implement, and train others Data-Driven Mindset Comfortable working with metrics, dashboards, and forecasting models Leadership & Mentorship Experience managing and developing high-performing teams Communication Excellence Strong verbal and written communication skills for client-facing and internal interactions Problem Solving Proactive in identifying bottlenecks and designing creative, scalable solutions Adaptability Thrives in a fast-moving, evolving business environment Negotiation Skilled in structuring and closing complex deals and partnerships What Sets the Ideal Candidate Apart • You do not just follow business development playbooks — you write them • You have successfully implemented AI tools that measurably improved pipeline efficiency or conversion rates • You bring a founder's mindset — ownership, urgency, and creative hustle • You can translate strategy into execution without losing sight of either • You are obsessed with finding new opportunities and turning them into revenue What We Offer • Competitive salary with performance-based incentives • Leadership role with significant growth and advancement potential • A collaborative, innovative work culture that embraces technology and new ideas • Opportunity to shape and build the business development function from the ground up • Access to cutting-edge AI tools and technology platforms How to Apply Interested candidates are encouraged to submit their CV, a cover letter, and a brief outline of a business development idea or strategy they would bring to this role. We are an equal opportunity employer and welcome applications from all qualified individuals. This role is ideal for a candidate who does not just understand business development — but who is passionate about reimagining it through the lens of innovation and AI.