Business Analyst (Card Acquiring / E-commerce)

Business Analyst (Card Acquiring / E-commerce) Ecommpay is on a mission to build a global, data-driven payment ecosystem. We help top e-commerce companies to grow globally with local bespoke solutions. You have a unique chance to be the driving force behind Ecommpay's payment platform as a Business Analyst (Card Acquiring / E-commerce). The Business Analyst will work closely with product, development, QA, scheme representatives, and external partners , contributing to the evolution of a scalable, compliant, and scheme-certified card acquiring solution. Responsibilities Gather, analyze, and formalize business requirements for e-commerce card acquiring and payment flows Translate business needs into clear functional specs, user stories, and acceptance criteria Own assigned payment components or domains end-to-end, ensuring clarity and correctness of business logic Analyze and document authorization, clearing, settlement, reconciliation, tokenization, and 3DS flows Ensure full compliance with card scheme rules and participate in scheme-related initiatives and assessments Work directly with merchants, payment partners, and schemes to define integration requirements Act as a bridge between business stakeholders and technical teams Create and maintain process models, flow diagrams, and functional documentation (BPMN/UML or similar) Collaborate within Scrum teams on refinement, sprint planning, and multi-stream delivery Requirements 3+ years of experience as a Business Analyst in payments, fintech, or card acquiring, with hands-on e-commerce acquiring exposure Strong domain knowledge of authorization, clearing, settlement, reconciliation, tokenization, and 3DS flows Solid understanding of Visa and Mastercard scheme rules within a regulated European payments environment Working knowledge of PSD2, SCA, and GDPR, with ability to embed regulatory needs into functional requirements Excellent analytical thinking and process modelling skills Ability to clearly communicate complex payment concepts to both technical and non-technical stakeholders Comfortable working with APIs, integrations, and high-level transaction lifecycles (without deep technical ownership) Proficiency in English Proactive, ownership-driven mindset suited to fast-growing product environments At Ecommpay, you get to work in a flat, open and free environment, surrounded by committed, smart and talented colleagues from various cultural and academic backgrounds. Ecommpay is committed to giving people the opportunity to grow, and you’ll be able to develop your role over time. Let's grow! Should you require any support or require alternative formats of our vacancies below please contact Natalja Krumina at [email protected] Locations Multiple locations across Europe Work Model Hybrid, Remote About Ecommpay Ecommpay is on the mission to build a global, data driven payment ecosystem to help ecommerce companies to grow We strive to improve the efficiency of the world by simplifying money flow. We embrace our employees to evolve as individuals and optimistically conquer challenges at every corner. Founded in 2012 Co-workers 500