Business Analyst

Tammy Boyko and Carlan Wilbon with Aplin are seeking an experienced and strategic Business Analyst for an immediate long-term remote contract opportunity. The successful candidate will play a critical role in driving business transformation initiatives, improving operational processes, and supporting the successful delivery of technology and business solutions across complex environments.

Responsibilities:

• Lead requirements gathering sessions with stakeholders to understand business objectives and document detailed business requirements
• Analyze and document current business processes and workflows, identifying opportunities for improvement and optimization
• Develop comprehensive business cases outlining the costs, benefits, and risks of proposed solutions
• Collaborate with cross-functional teams including IT, operations, management, consultants, and external organizations to ensure alignment between business needs and technical solutions
• Create detailed functional specifications, use cases, and user stories that are clear, complete, and implementation-ready
• Conduct impact analysis for proposed business and system changes
• Define and document current and future state business processes
• Act as a liaison between business users, technical teams, consultants, and stakeholders throughout project lifecycles
• Identify opportunities for business process improvements through technology enhancements and process redesign
• Read and interpret technical documentation and communicate complex information in business-friendly language
• Plan, organize, and lead business process reengineering and continuous improvement initiatives
• Consolidate findings into clear, concise documentation and recommendations to support management decision-making
• Participate in testing and quality assurance activities to ensure solutions meet business requirements
• Assist with end-user training materials and facilitate training sessions when required
• Provide mentorship and guidance to junior business analysts and team members

Experience:

• Bachelor’s degree in Computer Science, Commerce, Business Administration, or a related field
• Minimum of ten (10) years of experience working as a Business Analyst
• Minimum of five (5) years of experience conducting process analysis and business process reengineering
• Minimum of five (5) years of experience writing business requirements, use cases, and user stories
• Minimum of five (5) years of experience working on projects within agile environments
• Strong understanding of business analysis methodologies, process mapping, and solution delivery frameworks
• Excellent analytical, critical thinking, and problem-solving skills
• Strong political acumen and ability to navigate complex organizational environments
• Exceptional communication, consulting, and stakeholder relationship management skills
• Proven ability to communicate complex business and technical concepts clearly to both technical and non-technical audiences
• Ability to facilitate discussions, negotiate change, and drive consensus among stakeholders
• Demonstrated ability to identify, frame, and solve business problems effectively and efficiently
• Criminal background check is required

At Aplin — together with our brands CompuStaff, Impact Recruitment, and Vantix Systems — we connect great people with great organizations across North America. We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives. We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities. To be considered, applicants must be legally entitled to work in Canada, including holding any required permits. Our recruitment services are always free for job seekers.