Bilingual Call Center Agent

📞 We’re Hiring – Bilingual Call Center Agent (Remote – Mexico)

ULTIM Call Center

ULTIM Call Center is currently hiring a Bilingual Call Center Agent to support our growing campaigns.

If you’re confident handling live inbound calls, can follow scripts precisely, and thrive in a structured, performance-driven environment, we want to hear from you.

🧠 About the Role

Your primary responsibility will be to answer inbound calls and qualify leads for our campaigns.

This is a high-responsibility role where professionalism, speed, and accuracy are essential. Calls must always be handled properly, documented correctly, and aligned with campaign requirements.

📌 Key Responsibilities

• Answer inbound calls in a professional and timely manner
• Follow campaign scripts accurately and consistently
• Qualify leads according to campaign criteria
• Document call outcomes clearly and correctly
• Maintain high call quality standards
• Apply script updates and operational changes when instructed
• Ensure no calls are missed during your shift

⏰ Schedule

• 7:00 AM – 4:30 PM
• 1-hour lunch break
• Two 15-minute breaks (one before lunch and one after)
• One rotating day off per week:
• One week: Saturday off
• Following week: Sunday off

🌎 Requirements

• Fully bilingual (English & Spanish – verbal and written)
• Previous call center experience required
• Strong communication and listening skills
• Ability to strictly follow scripts
• Detail-oriented and organized
• Reliable internet connection
• Professional work-from-home setup

💰 Compensation & Contract

• $777 USD per month
• Paid biweekly
• Freelance contract
• 100% remote (Mexico-based candidates only)

At ULTIM, we value accountability, performance, and professionalism. If you’re looking for a stable remote opportunity where your English skills truly matter, apply today.