Automation Operations Associate, Sales (East Coast)

TL;DR Fast-growing measurement company seeking a driven, hands-on operator to partner with sales leadership on the systems, tools, AI, and automations that power our revenue organization. Who we are Adelaide is the leader in one of the fastest-growing areas of advertising: attention measurement and activation. Since 2020, we've become the trusted media quality measurement partner for 40% of Fortune 50 brands who rely on our award-winning AU metric to plan smarter campaigns, invest in high-quality inventory, and dive stronger business outcomes. Adweek has called Adelaide's AU " the attention economy's most widely recognized metric," and AdExchanger named it "Best measurement/Analytics Capability." Our business continues to scale rapidly, outperforming the industry with a 35% three-year CAGR. What began as a 9-person startup in 2019 is now a team of more than 75. The past year brought meaningful expansion. We launched the AU ecosystem, giving brands, media agencies, and publishers a unified way to leverage and transact on AU. We broadened our programmatic footprint with custom bidding in GoogleDV360 and pre-bid targeting in The Trade Desk, and grew our partner roster to over 125 platforms and publishers. Leading brands like Dell, Diageo, an Jaguar Land Rover —along with premium publishers such as Hearst, Spotify, and The New York Times—continue to demonstrate AU's value across the media lifecycle. Adelaide is backed by prominent investors such as Human Ventures (Joe Marchese), Aperiam Ventures (Joe Zawadzki & Eric Franchi), WGI (Jonah Goodhart), and Irwin Gotlieb. We have a NYC office and a London WeWork, but operates as a remote-friendly company with flexible work options. How we work We're a team of action-oriented doers—management rolls up their sleeves and contributes every day. Our culture is rooted in curiosity and rigor: opinions are held lightly, debated openly, and strengthened through testing. Everyone is encouraged to play a role in shaping planning and strategy. We're built on belonging and growth—94% of employees report a strong sense of belonging, and 81% say they’re happy at work. Position overview The Automation Operations Associate, Sales reports to the VP of Sales and serves as a key partner to Adelaide's sales leadership team. This role focuses on helping our sales team spend less time on manual work and more time driving growth. Working closely with sales leadership, you'll identify opportunities to streamline workflows, automate processes, improve data quality, and implement tools that help the team operate more effectively. Part automation builder, part problem solver, and part operator, you'll support our CRM, revenue systems, reporting, and go-to-market processes. Day-to-day, you'll build automations, optimize workflows, support pipeline operations, and help implement new technologies across the sales organization. You'll help shape how Adelaide leverages AI and automation across our revenue organization while gaining hands-on experience in Sales Operations and Revenue Operations at a fast-growing company. The right person is curious, resourceful, and excited to learn. They enjoy solving problems, experimenting with new tools, and finding better ways to get work done. Compensation Base Salary Range : $65,000-$75,000 This role includes a competitive compensation package consisting of base salary, performance-based bonus, and equity. Final compensation will be determined based on experience, level, and location. What you'll learn An important part of our culture is continuous learning and the open sharing of ideas. We offer: Access to a broad network of investors and advisors who can help you and your team succeed Mentorship from executives with decades of experience in adtech and media Regular internal knowledge-sharing sessions An education budget to support ongoing professional growth and development In this role you'll learn: How to identify, qualify, and nurture high-quality sales opportunities. Best practices for managing a CRM to support pipeline growth and collaborate across teams. How to build and maintain automations and AI-assisted workflows that scale a sales org. How to communicate Adelaide’s products, value proposition, and industry insights to prospects and clients. Core responsibilities Sales Coordination Support sales leadership and operations. Evaluate and qualify inbound leads and route them appropriately Schedule and organize meetings for the sales team. Gather pre-sale account insights. CRM & Business Systems Maintain HubSpot data quality, workflows, dashboards, and reporting. Maintain pipeline hygiene and surface reporting that helps the team and leadership see what’s moving. AI & Automation Map sales and sales-support workflows and solve for process bottlenecks Design, build, and maintain automations that reduce manual effort Help teams leverage AI to improve productivity and reduce administrative work What you'll bring Entry level - 3 years of experience in Sales Operations/Support, Business Operations, Sales Support, or a related field. Strong organization and judgment - you can juggle multiple priorities and decide what to automate vs. what to simplify first. A builder mindset - comfortable shipping a v1 and improving through iteration. Excellent written, verbal, and presentation skills; able to translate process changes into business impact. Strong attention to detail and reliability - you reduce downstream errors. Proactive in reaching goals, meeting deadlines, and proposing new ideas. Ability to work effectively with remote, cross-functional teams. BA/BS degree or relevant experience What will set you apart Experience using AI/LLM tools to make real work faster. A track record of spotting process improvements and actually building them. Familiarity with CRM, LinkedIn, Google Workspace, and Microsoft Office Hands-on experience with automation/workflow platforms Benefits Health & Wellness Medical, dental, and vision insurance Paid time off Parental leave Employee development & wellness stipend Holiday break Volunteer time off Financial & Compensation Competitive salary Performance-based quarterly bonus Stock options 401(k) retirement plan Workplace & Equipment Remote-first environment New York office access Access to available WeWork spaces Equal Employment Opportunity (EEO) Statement Adelaide is proud to be an Equal Opportunity Employer, committed to fostering a diverse, equitable, and inclusive workplace where all employees can thrive. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status. Our commitment to equal opportunity employment extends beyond basic compliance to encompass the active cultivation of a workplace that values different perspectives, backgrounds, and experiences.