Asssociate, Digital Communications

Twelvenets is a social impact agency, leveraging a unique combination of innovative new technology and storytelling to empower entrepreneurs and businesses. At Twelvenets, we believe that the power of digital innovation and storytelling can change the world. Our mission is to help entrepreneurs and businesses create a positive social impact through our unique combination of strategy, creativity, and technology. We don't just tell stories, we build them. This position uniquely combines interests and experience of international relations, public relations, journalism, communications and client relations - all for the purpose of strengthening Twelvenets' leadership. Working with the CEO and other communications team members, the Digital Communications Associate will help develop, deliver and maintain Twelvenets' communications plans to promote the company’s ongoing work and strategic positioning. The Digital Communications Associate will also coordinate and interface with other divisions of the company during public events. The Digital Communications Associate plays a critical role in meeting strategic communications goals through digital content production, events, and outreach, working closely with the entire Twelvenets team and the broader Board of Directors team. This position is remote. Essential Functions Content creation and delivery Develop ideas for, create and implement creative multimedia assets (e.g. audiograms, social videos and animations) to elevate existing communications outputs such as social media and digital reports. Maintain Twelvenets' website as the day-to-day content administrator and liaison to the web development team for web testing and improvements, including creation of new content types, together with communications team members. This includes working with other teams on the content for Twelvenets. Lead the creation of and act as an in-house designer of social media content for web, social media, publications, events and other communications materials, based on the overall strategy set by the communications team. Provide writing and copyediting support for blogs, including assisting with ghostwriting and writing blog posts. Produce the monthly Twelvenets newsletter. Track, report on and analyze digital engagement metrics monthly, sharing findings and insights from social media, newsletter, and web analytics to draw conclusions on key findings and conceptualize data driven strategies to boost engagement. Social media Support the management, of Twelvenet’s digital presence across social media (Twitter, Facebook, Instagram, YouTube, and LinkedIn), including copywriting, content production and audience engagement, with guidance from the CEO and other communications team members. Working with and providing guidance to produce, maintain and activate a consistent social media calendar highlighting work of Twelvenets and wider client network. Execute paid social media ad campaigns across Twitter, LinkedIn, and Facebook to maximize reach and engagement with audiences outside of our immediate digital networks. Branded production, publications, and multimedia Support the delivery of externally produced publications, data visualizations and multimedia storytelling products working with the team to source, commission, and curate data and content. Lead the production of in-house designed Twelvenets-authored publications. Act as focal point for commissioning preferred clients such as proofers, translators, graphic designers, and managing internal deadlines within the team. Commission preferred vendors to deliver translation of core products. Act as the guardian and advisor for Twelvenet’s brand and sub-brand visual identities, producing branded assets and templates and ensuring consistency across visual outputs. Events Support project management and help produce convenings with a substantial communications aspect such as Twelvenets hosted or co-hosted events, press fellowships, press breakfasts, webinars, and workshops. Produce and coordinate content and collateral for event purposes, including externally managed event and fulfilling event printing needs. Institutional Build and maintain strong links with Twelvenets and developmental heads. Maintain working knowledge of Twelvenets agreement process (for both contracts and grants), and when to utilize the proper templates accordingly. (As applicable to the role) Draft and review agreements and maintain an understanding of all agreement terms and applicable flow-downs, consulting with Twelvenets’ team as needed. (As applicable to the role) Attend training sessions provided by Twelvenets team to maintain and keep up to date with Twelvenets’ current policies and procedures. (As applicable to the role) Maintain a strong knowledge of Twelvenets’ client database to be able to process and track agreements, extract information and prepare reports. (As applicable to the role) Other duties as assigned. Selection Criteria Bachelor's degree in public policy, communications, journalism, or international affairs. At least 4 years of related professional experience. Strong creative and design skills with the ability to translate an idea to several formats, channels and platforms. Experience using Wordpress, Buffer, Adobe InDesign, Illustrator, Premier Pro, Descript, Audiogram (or equivalents). Experience managing social media channels, and producing and managing content calendars. Excellent writing, editing and communications skills, with a strong interest in visual design and what makes a good website for experts and the general public. Self-starter able to manage multiple media production projects, including managing budgets with external vendors. Creativity and enthusiasm for data for social good and data science and the ability to translate this into simple infographics, and social media. Attention to detail and adherence to deadlines. Team player, problem solver, and relationship-builder. Highly organized, delivers results in a fast-paced environment. Willingness for occasional domestic and international travel. Ability to meet regular attendance/tardiness policy. Ability to work under pressure and handle stress. *Please note this is a remote opportunity* Twelvenets is proud to be an equal opportunity and affirmative-action employer. Twelvenets provides equal employment opportunity to all employees and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.