Associate, Banking Operations

Paysafe is a global payments platform powering the experience economy, with a strong focus on the iGaming, video gaming, e-commerce, retail, travel and hospitality sectors. With 30 years of expertise in payment technology, Paysafe helps businesses and consumers lift every experience through seamless, secure payment solutions, including card payments, digital wallets such as Skrill, eCash solutions like PaysafeCard, and a suite of local payment methods. With approximately 2,900 employees across 12 countries and annualized transactional volume of $167 billion in 2025, Paysafe connects people and businesses worldwide through innovative digital payment experiences. Further information is available at www.paysafe.com . What to Expect: Work closely with Paysafe’s Banking relationship team in order to maintain and further develop existing partnerships with banks Take the lead on sourcing internally and supplying the necessary documents and information to banks regarding initial onboardings and regular KYC refreshes Work on assignments to open new or close existing bank accounts with Paysafe’s banking partners Communicate with Paysafe’s banking and payment partners as well as internal stakeholders in order to coordinate the end-to-end process of managing the rights of users which are / need to be registered on the electronic platforms of Paysafe’s banks, payment partners and on SWIFT Record and update the necessary banking data and documents in Paysafe’s internal systems Maintain and update bank documentation (agreements, board resolutions, mandates, etc.) with banking partners when and where necessary. Participate in projects aiming at the development and customization of the software systems used in the department e. g. the bank account management system, the bank fee analysis tool, etc. Create, maintain, and update internal bank documentation and regulations related to the activity of the Banking team Prepare regular and ad-hoc analyses regarding pricing, flows and transactions through the banks of the company Work on Projects involving the wider Banking, PSP and Payments teams Hold regular meetings with internal teams to receive/give update on projects involving the Banking Team Your Profile: Minimum of 5 years working experience in the banking or financial industry Bachelor’s degree in the field of Finance, Accounting or Economics Advanced knowledge of Microsoft Office (especially Microsoft Excel) Pro-activeness and energy with the ability to thrive in a fast-paced environment Knowledge of the bank account opening process Ability to manage multiple priorities and meet tight deadlines set both internally and externally Ability to work in a team Strong analytical mindset with exceptional attention to detail Excellent verbal and written communication skills Fluency in English both written and verbal is a pre-requisite Fluency in a second foreign language is an advantage, but not a requirement We offer in return: The opportunity to write the history of a leading and growing multinational company Tailor-made training and ongoing development to help you enhance your skills in the field of online payments Multiple career progression opportunities in a dynamic in-house business Environment where product expertise, professional and personal commitment are rewarded Competitive remuneration and social benefits package (25 days annual paid leave, 4 days paid volunteering time a year through our Paysafe Giving initiative, health insurance, sports card, team events, company discounts, variety of soft skills, business and technical training programs) Fun and collaborative working atmosphere Flexible working model - we encourage our employees to embrace our flexible working approach. You will be expected to work from home and spend an average of three days a week at our Sofia office as part of our hybrid work model Are you ready to take your career to the next level? Join our team that is inspired by a unified vision and propelled by passion. Send your CV in English. Only shortlisted candidates will be contacted for an interview. Wondering how our interview process looks like now? Learn more here: https://bit.ly/paysafeinterviews Equal Employment Opportunity Paysafe provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment.  If you need any reasonable adjustments please let us know.  We will be happy to help and look forward to hearing from you.