Appointment Setting Specialist

Who We Are Political Asylum Lawyers is a Houston-based immigration law firm focused on asylum cases. We help immigrants all over the United States secure their future here through asylum, combining exceptional standards with deep respect for the human reality behind every case. The people we represent have already survived the unimaginable. They come to us during the most vulnerable moment of their lives, and we carry that responsibility seriously.. Our work changes lives. The standards we maintain, the discipline behind our work, and the way we show up every day can determine whether someone is able to build a safe and stable future in the United States. That is why we operate with integrity, urgency, and excellence, and why we expect every team member to take full ownership of their role. Working here means: High-stakes responsibility: our work is of great consequence for our clients Deeply meaningful outcomes: we profoundly change our clients’ lives for the better Emotionally demanding moments: resilience and maturity are essential High standards and constant growth: excellence and continuous improvement are expected Mission-driven teamwork: we’re passionate about helping immigrants secure their future in the United States through asylum, and we know that meeting our high standards requires each of us to take ownership and support one another If you want a career where your skills create tangible change in the world, this is it. The Role As an Appointment Setting Specialist, you will be the first point of contact for people reaching out to Political Asylum Lawyers - meaning their experience with us starts with you. You will respond quickly across multiple channels, build genuine rapport with prospective clients, pre-qualify their cases, and guide them toward booking a paid consultation with our team. Every person who contacts us is navigating one of the most difficult moments of their life. You know how to make someone feel heard and how to move a conversation toward a decision. You work within an AI-enabled sales operation, using tools like HubSpot, ManyChat, and AI-assisted call review. You report directly to our Lead Appointment Setting Specialist. This is a sales role. It is not an administrative or call center position. This role is open to candidates located in Argentina . What You'll Do Your day-to-day responsibilities will vary based on the firm’s needs, but will include a combination of the following: Lead Engagement & Conversion Respond quickly to inbound leads across calls, WhatsApp, email, and social media to maximize connections and consultations booked. Build rapport, uncover needs, and persuasively present the value of a paid consultation. Handle objections professionally, and guide prospective clients toward booking and payment with confidence and empathy. Follow up persistently with warm leads until they convert or are disqualified. Ensure every potential client feels heard, respected, and supported - regardless of outcome. CRM & Sales Operations Maintain accurate, detailed records of all interactions in HubSpot or other applicable software. Use AI-generated call summaries to support your own follow-up and self-coaching. Engage with ManyChat conversational flows to manage and respond to inbound leads from Instagram, WhatsApp, and other channels. Manage consultation scheduling and follow up with leads that require reminders, rescheduling, or additional information. Consistently hit and exceed daily and weekly performance goals for consultations booked, response time, and follow-up activity. Team & Handoff Act as the bridge between prospective clients and our Consultation Specialists, ensuring a smooth, client-centric handoff. Provide structured and timely feedback to your Lead Appointment Setting Specialist on lead quality, objections, and client concerns. Uphold empathy and professionalism in every interaction, representing the firm's values at all times. Who You Are We’re looking for professionals who combine commercial drive with genuine passion for our mission. The ideal candidate brings: Required Qualifications Fluency in Spanish and English. 2-3 years in high-volume B2C environments with a track record in appointment setting, lead qualification, or inside sales.. Strong persuasive communication skills: you are able to build rapport quickly and handle objections with confidence. Demonstrated track record of consistently meeting or exceeding booking or sales quotas. Experience working with a CRM and managing high-volume lead flow. Comfortable using digital tools and platforms as part of a structured daily workflow. Organized, disciplined, and resilient - you thrive on hitting targets and following structured processes. Growth mindset, adaptable, and collaborative - you take feedback seriously and act on it. Preferred Qualifications Experience with HubSpot or a similar CRM. Familiarity with ManyChat or other conversational marketing tools. Experience in legal, healthcare, or other high-stakes, high-empathy environments. What We Offer This position offers a monthly gross salary range of USD 1,300 – 1,500 (OTE) , commensurate with experience and qualifications. 11 U.S. federal holidays off (paid) regardless of your location Week between Christmas and New Year's — office closed, fully paid Local holiday work that doesn't coincide with a U.S. holiday is compensated per your country's labor laws Comprehensive training program — we invest in bringing you up to speed on our systems and best practices Mentorship and collaboration — learn from experienced practitioners in your field and contribute your expertise Career advancement paths — we promote from within and create opportunities Equipment support — stipend or provided equipment to set up your home office, available after 4 months on the job How to Apply To apply, please submit a resume and a cover letter, both of which must be in English. Your application won’t be considered without a cover letter. Your cover letter should explain why you’re uniquely qualified for this particular position, and why you would be a great fit for our law firm. Generic, copy/paste cover letters will be discarded. Upload your cover letter and resume, in PDF format, through the software program where you’re viewing this announcement. Please do not call or email us about this opening.