Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Integrated DNA Technologies (IDT), one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.
You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.
Our team at Integrated DNA Technologies (IDT), is united by a commitment to collaboration and scientific excellence, building on a strong foundation of innovation, expertise, and reliability. Guided by our vision to help researchers rapidly move from the lab to life-changing advances, we work closely with global partners to accelerate progress and genomics breakthroughs across fields like cancer, infectious disease, rare genetic disorders, and more. At IDT, you’ll be part of a culture rooted in continuous learning and improvement—where your growth fuels our mission to accelerate the pace of genomics and helps shape a healthier, brighter future for all.
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The
Application Scientist – Synthetic Biology is responsible for compliant biosecurity screening of custom nucleic acid sequences while delivering pre‑ and post‑sales technical support for synthetic biology products.
This position reports to the Sr. Manager, Scientific Applications Support and is part of Scientific Applications Support department and will be fully remote.
In This Role, You Will Have The Opportunity To
- Communicate with and support customers, in a timely manner, to provide pre- and post-sales technical support for a growing Synthetic Biology product offering.
- Answer Synthetic Biology-related customer inquiries received by phone, email, and chat and document all customer interactions in IDT’s Customer Relationship Management (CRM) database.
- Troubleshoot product use and applications by using customer provided data and information, as well as IDT sales and manufacturing databases.
- Support the complaint triage and investigation process and assist with complaint resolution by determining the cause of the problem, selecting, and explaining the best solution to solve the problem, and expediting resolution to the customer’s satisfaction.
- Provides custom screening, design, and optimization of customers’ DNA sequences, while ensuring compliance with IDT’s Biosecurity policies.
The Essential Requirements Of The Job Include
- Bachelor’s degree in life sciences (Biology, Molecular Biology, Chemistry, Biochemistry) or related scientific field
- 5+ years of experience with genomics applications in an industry or academic research laboratory environment
- Advanced understanding of DNA structure, cloning, molecular biology, and genetics, as well as experience with DNA search and design tools such as BLAST, DNA*, Primer3, etc.
- Demonstrated ability to analyze data, identify key issues, and solve problems using critical thinking skills
- Excellent communications skills
It would be a plus if you also possess previous experience in:
- M.S or Ph.D. in a relevant scientific discipline (biology, biochemistry, molecular biology) is preferred.
- 2+ years of experience as a Scientific Applications Scientist or in a customer-facing scientific support role preferred.
- Working knowledge and/or experience supporting biosecurity screening
At IDT we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for IDT can provide.
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit www.danaher.com.