Amazon Specialist

Job Title: Amazon Account Manager Remote | Full-Time | 10:00 AM - 6:00 PM EST (Monday - Friday) We are looking for an experienced Amazon Virtual Assistant to manage the day-to-day operations of our Amazon Seller Central account. This role focuses on account health, listings, customer support, and growth-related initiatives. Responsibilities: Content Creation for New Listings Create optimized titles, bullet points, descriptions, and backend search terms Assist with A+ Content structure and copy Ensure all content complies with Amazon policies Listing Optimization Optimize listings for SEO and conversion Improve titles, bullets, and imagery based on performance data Analyze sessions, conversion rates, and keyword performance Listing Management Monitor listings for unauthorized edits, suppressions, or missing content Update titles, bullet points, descriptions, and backend keywords Upload and manage A+ Content and Brand Store updates Coupons & Promotions Create and manage coupons, deals, and promotions Monitor performance and report results Coordinate promotions with internal campaigns Creator Connections Manage Amazon Creator / Influencer connections Reach out to creators for product collaborations Track creator content, performance, and approvals Case Management Open, manage, and follow up on Seller Central cases Resolve listing issues, suppressed ASINs, policy warnings, and Brand Registry cases Maintain a case log and ensure timely resolution Customer Support Respond to buyer messages Handle returns, refunds, and A-to-Z claims Monitor negative feedback and request removal when eligible Account Health Overview Monitor Account Health Dashboard daily Track policy violations, performance metrics, and suppression risks Proactively flag and escalate issues that may impact account standing Proven experience managing Amazon Seller Central accounts Strong knowledge of Amazon policies and best practices Experience with listings, cases, account health, and customer support Excellent written English and communication skills Highly organized and detail-oriented Preferred (Nice to Have): Basic understanding of Amazon PPC (not required but a plus) Weekly Pay Work From Home Negotiable rate, depending on the experience