Agile Project Manager / Scrum Master

Agile Project Manager About Incision At Incision ( www.incision.care ), our mission is to revolutionize surgical training and ensure that every patient receives the best possible care. We collaborate with surgical professionals and teams worldwide, sharing expertise through our award-winning e-learning platform, featuring 2D & 3D modules, augmented reality, and virtual reality applications. Our Core Values 💙 Impact & Excellence: we strive for innovation and excellence in surgical education 📚 Learn, Grow, and Share: knowledge should be shared, and we help each other thrive 🤝 Teamwork Unleashed: we support, challenge, and celebrate each other’s success About the Role We are looking for an Agile Project Manager / Scrum Master to support our product and engineering teams, improve delivery processes, and help create a predictable and sustainable way of working. This role combines Scrum facilitation, team agile coaching, project coordination, dependency management, and continuous process improvement. You will work closely with Product, Tech, QA, and external technology partners to improve collaboration, identify delivery risks early, remove blockers, and help teams deliver valuable outcomes consistently. Responsibilities Facilitate Scrum events, including Sprint Planning, Daily Scrum, Backlog Refinement, Sprint Reviews, Demo meetings, and Retrospectives. Help teams consistently follow agreed delivery processes, including Feature Intake, Backlog Refinement, Definition of Ready, Definition of Done, estimation guidelines, and Sprint Planning. Support Product and Technology teams in preparing work before it reaches wider-team refinement and Sprint Planning. Improve the quality and effectiveness of the ceremonies and meetings. Help teams create realistic Sprint Goals and delivery plans and execute them. Coach teams and individuals in Scrum, Agile principles, ownership, collaboration, and continuous improvement. Identify, track, and help remove delivery blockers. Coordinate dependencies between Product, engineering teams, QA, external partners, and other stakeholders. Track delivery risks, dependencies, decisions, and follow-up actions in a transparent way. Support planning based on priorities, team capacity, dependencies, and known risks. Facilitate difficult discussions and help resolve conflicts constructively. Use delivery metrics to identify improvement opportunities and support informed decisions. Keep track of, validate, monitor the delivery speed of teams and individuals, and be able to suggest improvements. Maintain clear delivery visibility using Jira, Confluence, and other planning tools. Support coordination with external development partners and distributed teams. Help continuously improve delivery processes as the organization and teams grow. Support Product and Technology leadership with planning, coordination, and process improvement. What We Are Looking For Strong practical experience as a Scrum Master, Agile Project Manager, Project Manager in an Agile environment, or in a similar delivery-focused role. Experience supporting software engineering and product teams. Excellent understanding of Scrum and Agile principles. Strong experience facilitating Scrum events and improving team processes. Strong communication, facilitation, coaching, and conflict-resolution skills. Ability to challenge teams and stakeholders constructively. Experience coordinating cross-team dependencies and delivery risks. Experience working with Product Owners, engineering leads, QA, designers, and business stakeholders. Ability to balance Agile principles with practical business and delivery needs. Experience improving existing processes rather than applying frameworks mechanically. Strong working knowledge of Jira and Confluence. Ability to communicate clearly with both technical and non-technical stakeholders. Strong organisational skills and attention to follow-up and execution. Nice to Have Experience working in a product-focused technology organisation. Experience supporting multiple engineering teams. Experience working with external development partners or distributed teams. Experience supporting roadmap planning and longer-term delivery coordination. Familiarity with Gantt charts, dependency maps, RAID logs, and other planning techniques. Experience working in healthcare, regulated environments, or complex B2B products. Scrum Master, Agile, or project management certification. Experience working closely with senior Product and Technology leadership. What Success Looks Like Teams spend less time in ineffective meetings and more time delivering valuable work in time. Backlog items are prepared and refined before Sprint Planning. Sprint Goals are clear, realistic, understood by the team and regularly achieved. Delivery risks and dependencies are identified early. Teams continuously improve their processes and collaboration. Product, Technology, and QA work together with clear responsibilities. Delivery becomes more predictable without creating unnecessary bureaucracy. External partners and internal teams work within a clear and consistent delivery process. Cross-dependencies between work streams are clear and do not impede the delivery plans. Leadership has clear visibility into delivery progress, risks, and dependencies. What We Offer 🚀 Make a Real Impact: help revolutionize surgical education worldwide! 🏢 Cool & Modern Office: work in a stylish, pet-friendly space in Amsterdam. 🌍 International Team: join a diverse crew with 10+ nationalities. 📚 Learning & Development: access training, courses, and growth opportunities. 🍻 Thursday Borrel: unwind with your team at our weekly get-together! 🏡 Hybrid Work Model: flexibility to work remotely and from our Amsterdam HQ. 📈 Career Growth: expand your skills in a fast-paced, innovative environment. 💻 Top-Notch Equipment: choose between Apple or Microsoft laptop, plus office monitor & tools. 💡 Inspiring Team: collaborate with medical professionals and cutting-edge innovators. 🔷 Flexible Work Options: 2 days a week. 🥪 Free Lunches & Snacks: enjoy delicious meals and treats at the office! 🎉 Team & Social Events: regular gatherings to connect, learn, and have fun. 💰 Competitive Salary: get rewarded for your skills and expertise. 🚆 Travel Allowance: support for commuting costs. 🏦 Pension Plan: secure your future with our retirement benefits. 🧠 Mental Health Support: access well-being resources through OpenUp. 👔 Casual Scale-Up Environment: work in a dynamic, fun, and inspiring atmosphere! 🌈 Diverse & Inclusive Workplace: be part of an open-minded, supportive culture where everyone is valued. Department Tech Locations Incision Headquarters - Amsterdam Remote status Hybrid A Place to Grow, Belong, and Make an Impact At Incision, we believe people do their best work when they feel supported, trusted, and valued. That’s why we put just as much care into our team as we do into our technology. We’re a purpose-driven company, but we’re also a people-driven one. Whether you're a developer, a nurse educator, a designer, or a commercial lead, you’ll find a workplace that’s warm, collaborative, and committed to your growth. We don’t just hire talent, we nurture it. Life at Incision At Incision, we give talented people real ownership over meaningful challenges in healthcare. I love that our impact is measurable and the work we do directly supports surgical teams and ultimately improves patient care. If you are driven, ambitious, and want to build something that truly matters, this is a place where you will grow quickly, be challenged, and make a lasting difference. Jeff Perales CEO Incision USA & Chief Customer Officer Creating educational content at Incision is an exciting way to put my 15 years of perioperative experience to use. I work with a dynamic international team of surgical, tech and business professionals who are driven to provide meaningful learning materials to perioperative professionals. I continue to grow personally and professionally every day as part of the Incision team! Aimee Space Product Owner - Medical Content We work together on beautiful products with a passionate team. I love that. Collaboration is the key to success. We are curious, open to improvements and happy to share our knowledge. Especially by doing it together, there is a huge WOW factor. Successes are certainly celebrated! Sylvia Agterberg Customer Success Manager BeNeLux Incision Headquarters - Amsterdam About Incision Incision is a healthtech company dedicated to helping surgical teams perform at their best. We provide smart, user-friendly tools that give perioperative and sterile processing professionals access to the knowledge they need—anytime, anywhere. Our solutions are used in hospitals and training programs across more than 50 countries, helping improve surgical workflows, reduce stress, and support better outcomes for patients and teams alike. Founded by healthcare professionals, we’re driven by one mission: to support the people who care for others. Founded in 2014 Co-workers 80+