Administrative Support Officer - WFH (XERO experience)

About Us In Intogreat, we value not just your career opportunities with us but we also take pride in our work-life balance culture. We are dedicated to providing the needs of our staff to become productive at work. Here are the reasons why you should join Intogreat: 1. We provide competitive salary package 2. HMO coverage for you and up to 2 free dependents 3. Mental health reimbursement package 4. Paid sick and vacation leave credits 5. Fun and exciting events for our employees 6. Convenient work location that are accessible to the necessities and hangouts 7. We value work-life balance 8. Work with driven & talented professionals 9. Fun and supportive work environment 10. We provide security for your workplace 11. A growing team – more opportunities for you! Come and be part of our growing team that you will surely enjoy! Job Description This is a remote position. About Us We are a global company with a footprint in AU, NZ, USA, UK and the Philippines, providing offshore professional staffing solutions for small and medium-sized businesses across various industries, with a focus on Insurance, Home Loans, Financial Planning, Contact Centers, Banking, and Accounting. We seamlessly integrate offshore teams into businesses, helping them boost profitability, productivity, and customer focus. We specialize in delivering tailored solutions that meet the unique needs of our clients. Our approach is deeply rooted in fostering meaningful relationships and driving value for our partners. Key Responsibilities: • Provide administrative support to the Director and assist the Office Manager. • Process parole via Xero (Xero experience preferred). • Manage work orders and ensure timely completion. • Reconcile Xero payments and maintain accurate records. • Oversee debtor management and follow up on outstanding accounts. • Handle day-to-day office management tasks, ensuring smooth operations. • Make outbound customer calls to assist with account-related inquiries. • Complete and send bespoke templates to customers as required. Requirements What We're Looking For: • With at least 2 years experience in an administrative or office support role. • Xero proficiency or similar platform. • Needs to have invoicing experience ​ Benefits Why IntoGREAT? Competitive Compensation Package: An attractive salary and comprehensive benefits aligned with market standards. Work-Life Balance Support: Paid time off, wellness programs, and initiatives designed to enhance employees' work-life balance and personal productivity. Career Growth and Development: Opportunities for training and development to help employees advance their skills and grow within the company. Supportive Leadership: A collaborative environment with leaders who provide guidance, mentorship, and recognition to empower employees in their roles Ready to Shape the Future? Step into a role where your skills will fuel growth, inspire change, and create a lasting impact. We’re eager to see how you can make a difference with us!