Introduction:
Why IFYS?
At IFYS, our overarching goal is to foster an environment that nurtures the growth and development of all individuals who access our services. We strive to ensure that those who engage with our services feel valued, supported, and inspired. Equally vital is our commitment to cultivate the same sense of well-being among our dedicated staff members.
We firmly believe that our most valuable asset is our people, and as such, we continuously assess and enhance our framework of support. We readily implement new practices and procedures, such as the Sanctuary Model of Care, which actively promotes emotional, social, moral, and physical well-being for both our staff and clients.
We are an inclusive workplace that celebrates diversity and difference in our communities. We encourage applications from individuals who identify as Aboriginal or Torres Strait Islander.
Description:
The opportunity
IFYS has an exciting opportunity for Administration Officers to join our Non-Family Based Care team, to provide efficient and proactive support to ensure smooth program operations.
Reporting to the Business Support and Compliance Manager, you will play a key role in maintaining compliance and supporting safe, high-quality care for children and young people.
This is a fast-paced, detail-driven position where your organisational skills and proactive mindset will make a real difference.
What's on offer?
- Full-time employment, with part-time considered for the right candidate
- Located at our Ipswich office
- Work from home one day per week after probationary period
- $68,300 base per annum + superannuation - IFYS is committed to gender pay equity
- Negotiate your preferred start time (7:30am, 8:00am, 8:30am or 9:00am)
- Excellent not for profit salary packaging options (package up to $15,900 per FBT year)
- Working within a dynamic, positive and supportive work environment
- Annual $250 personal wellbeing reimbursement benefit towards eligible activities
- Free access to the CALM Premium App + Flight Centre personal travel discounts
- Access to the Employee Assistance Program (EAP)
Key Responsibilities
- Provide administrative support to Non-Family Based Care managers and teams, including meeting agendas, minute taking, data entry, and office resource management
- Coordinate employee induction processes, including training, onboarding, and supervision requirements
- Maintain secure filing systems and accurately manage client, employee, and program data in compliance with organisational standards and legislation
- Keep registers up to date (incidents, training, assets, WH&S) and ensure staff acknowledge new policies and procedures
- Assist with audits, licensing reviews, and HSQF processes by ensuring documentation is accurate and accessible
- Act as first point of contact for enquiries, providing professional communication and directing sensitive matters appropriately
To be successful in this role you will possess
- Direct or transferable administration skills with a keen interest in not-for-profit and community services
- Strong interpersonal, written and verbal communication skills
- Exceptional attention to detail and accuracy
- A high level of confidentiality, integrity and awareness of sensitive information
- Intermediate experience with Microsoft Office Suite including Outlook, Excel and Word
- Strong time management and prioritisation skills
Must hold or be willing to obtain if successful
- Valid Queensland Driver's License with no restrictions, and own reliable transport
- Queensland Working with Children Check (Paid Blue Card)
- Licensed Care Service Suitability Check (LCS2)
- Ability to provide two references from recent employers (including your current line manager)
- National Criminal History Check (a new check will be conducted through IFYS systems)
Application and assessment process
When submitting your application, please include your current CV and a cover letter outlining your suitability for the role. Shortlisted candidates will be asked to participate in a skills-based assessment.
If you would like further information on this role, please call (07) 5438 3000 and ask to speak to Zoe in the Recruitment Team, or email
[email protected]Applications closing: 5:00pm Friday 29th May 2026
Applications received after this date will be accepted but may not become part of the initial candidate pool.