About this role
Role Description This part-time remote Administratief Bediende role at Truvion Healthcare (based in Temse) focuses on providing accurate and timely administrative support to internal teams and external stakeholders. You will handle daily administrative tasks such as processing orders, managing digital files, maintaining databases and providing standardised reports. The role includes responding to phone calls and emails, A-Z handling of orders and ensuring smooth follow-up of internal & external requests. Attention to detail, clear communication and a proactive approach to problem-solving are essential for success in this position.
Qualifications
- Strong customer-focused mindset with skills in Customer Service and Customer Satisfaction to ensure professional and supportive interactions.
- Effective Communication skills, both written and verbal, to interact with customers, colleagues, and external partners in a clear and respectful manner.
- Solid Administration skills, including data entry, document management, and basic reporting; ability to prioritize and organize multiple tasks.
- Experience in coordinating support services (e.g., regulatory & quality, logistics, commercial,... ) is an asset, demonstrating reliability and service orientation.
- Comfort using standard office software (e.g., MS Office or Google Workspace) and open to learn new digital tools and platforms.
- Ability to work independently in a remote setting, with strong time-management, accuracy, and attention to detail.
- Previous experience in an administrative or customer support role, preferably in healthcare or a service-oriented environment, is beneficial.
- Secondary education diploma in administration, office management, or a related field, or equivalent experience.