Accounting Manager

Our Story: Crisis Prevention Institute Inc. (CPI) is the worldwide leader in evidence-based de-escalation and crisis prevention training and dementia care services. Our programs teach professionals the skills to recognize, prevent, and respond to crises in the workplace. Since 1980, we’ve helped train more than 17 million people within service-oriented industries including education, health care, behavioral health, long-term care, human services, security, corporate, and retail. At CPI, we are dedicated to changing behaviors and reducing conflict for the Care, Welfare, Safety, and Security of everyone. We believe the power of empathy, meaningful connections, personal safety, and security are the antidotes to fear and anxiety. It’s a philosophy that is central to everything we do, and traces back to our beginning. As a member of the team, you can expect to: Make a difference through your work – You’ll be proud to tell your family and friends about what you do. Gain significant career experience only obtained within a fast-growing organization – Entry-level roles through executive leadership. Feel fulfilled and have fun – We work hard but make the time to build meaningful relationships and celebrate the wins. The Role: The Accounting Manager is responsible for overseeing the day-to-day transactional accounting operations with direct responsibility for accounts receivable, collections, accounts payable, payroll, and related financial processes. The role will apply accounting principles to ensure the accuracy and integrity of accounting transactions are properly maintained according to generally accepted accounting principles (GAAP). The role will supervise and support staff, including reviewing journal entries, reports, work papers, and policy and procedure setting. The position supports the budget and forecasting activities, manages the annual 401(k) audit process, and drives continuous improvement initiatives and mindset. The Accounting Manager position reports directly to the Corporate Controller interacting and collaborating daily with CPI staff and managers and frequently with customers. What You Get To Do Everyday: Accounting Operations Oversee daily transaction accounting operations, including accounts receivable, collections, accounts payable, and payroll functions Ensure timely and accurate processing of invoices, payments, cash receipts, payroll, and related reconciliations Prepare, review, and approve journal entries, accounts reconciliations, and month-end close activities Collaborate with Assistant Controller to ensure cash distributions are approved and timely processed Support preparation of monthly, quarterly, and annual financial close and reporting packages Accounts Receivable & Collections Manage customer billing, collections, and cash application processes Monitor aging reports and partner with internal stakeholders to resolve outstanding balances Develop and implement strategies to improve collection effectiveness and reduce past-due accounts Maintain strong customer relationships with balancing collection objectives Accounts Payable Oversee vendor payment processes to ensure accuracy, timeliness, and compliance Manage vendor relationships and resolve payment discrepancies Monitor and improve AP workflows and approval processes Manage 1099 reporting process annually Payroll Administration Oversee payroll processing and ensure compliance with federal, state, and local regulations Coordinate with Human Resources team regarding employee compensation, benefits deductions, and payroll changes Ensure payroll taxes, filings, and related reporting are completed accurately and timely Other Core Responsibilities Coordinate and manage the annual 401(k) audit process with external auditors and third-party administrators. Ensure timely completion of 401(k) audit requests, reconciliations, and required documentation. Assist in maintaining compliance with retirement plan regulations and reporting requirements. Participate in the annual budgeting and monthly forecasting process. Analyze department budgeting requests and provide recommendations to leadership. Provide support to the annual audit process by interacting with external auditors and internal stakeholders and by providing accurate, timely supporting materials, and resolving audit inquiries, as necessary. Identify opportunities to streamline accounting processes, improve efficiencies, enhance internal controls, and improve cash collections. Lead or support system enhancements, process improvements, and other strategic initiatives. Develop, mentor, and supervise accounting staff, fostering accountability, and professionalism. Create and maintain documentation for accounting policies and procedures. Complete timely expense reporting. Collaborate with internal stakeholders ensuring transparency, good communication, and a customer service mindset. You Need to Have: Bachelor’s degree in Accounting or related field required. 5-8+ years of progressive accounting experience, including supervisory experience. Excellent teambuilding skills with the ability to attract, develop, and retain a high-performing team. Outstanding leadership skills with the ability to delegate responsibilities and authority effectively. Strong analytical, problem solving, and organizational skills with the ability to manage multiple priorities and adapt to changing business needs and priorities. Excellent communication and interpersonal skills with a collaborative leadership style and strong customer service mindset for both internal and external stakeholders. Continuous improvement mentality with experience identifying and implementing best practices and automation. High attention to detail and accuracy. Strong business acumen and strategic thinking ability We'd Love to See: CPA designation preferred with strong understanding of GAAP and internal controls. Prior supervisory experience. Experience with Microsoft Dynamics 365 Finance and Operations (FO) & Customer Engagement (CE). Experience managing accounts payable, accounts receivable, payroll, and general accounting functions. Experience with budgeting and financial reporting. Prior experience managing a 401(k) audit is strongly preferred. What We Offer: Competitive Salary Comprehensive benefits package 401k PTO Health & Wellness Days Paid Volunteer Time Off Continuing education and training Hybrid or remote work schedule Paid Parental Leave Crisis Prevention Institute is an Equal Opportunity Employer that does not discriminate against any applicant or employee on the basis of age, race, color, ethnicity, national origin, citizenship, religion, diversity of thoughts and beliefs, creed, sex, sexual orientation, gender, gender identity, or expression (including against any individual that is transitioning, has transitioned, or is perceived to be transitioning), marital status or civil partnership/union status, physical or mental disability, medical condition, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state, or local law. The Company will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, and general treatment during employment.