We are looking for an Account Service Representative to join our dynamic team of high-achieving professionals dedicated to delivering an exceptional client experience.
As an Account Service Representative, you'll play a key role in managing and supporting a portfolio of Group Insurance & Retirement (Pension) clients. This is a full-time, hybrid position based in Winnipeg, MB, with some flexibility for remote work.
We strongly encourage First Nations and Indigenous applicants to self-declare in your cover letter.
The Account Service Representative will:
Manage an assigned block of clients, delivering consistent and proactive service
Host employee meetings and training sessions for plan administrators (in-person and virtual)
Educate plan members and administrators about their group insurance and retirement benefits
Respond to client inquiries via email, phone, or meetings with professionalism and care
Act as a liaison between clients, insurance carriers, and internal teams
Build strong, trusting relationships with new and existing clients
Collect and processing documentation accurately and on time
Identify and implement solutions to maintain a high standard of service
Ensure service standards are met and tracked regularly
Travel to client sites, including multi-day overnight trips (driver’s license and reliable, late-model vehicle required)
Support additional tasks and projects as needed
To be successful as an Account Service Representative with Life Benefit Solutions, you will need:
Experience in group insurance, pension/retirement, or a related field (preferred, not required)
A passion for delivering excellent client service
Strong relationship-building skills and a genuine interest in community engagement
Excellent communication skills, both written and verbal
High attention to detail and strong organizational skills
Ability to multitask, prioritize, and meet deadlines in a fast-paced environment
Effective problem-solving and decision-making capabilities
A self-starter attitude with the ability to work independently and as part of a team
Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)
LLQP designation not required but a strong asset
What’s in It for You
An opportunity to make a real impact in Indigenous communities across Canada
Involvement in meaningful work supporting Truth and Reconciliation efforts
Ongoing learning and collaboration with a supportive and experienced team
Competitive compensation
Comprehensive employee benefits and retirement programs
A fun, flexible, and productive work environment
Life Benefit Solutions, a division of People Corporation, is a trusted Group Insurance & Retirement Broker proudly serving Indigenous employers across Canada. We specialize in designing benefit programs that thoughtfully integrate Non-Insured Health Benefits (NIHB), supporting equity between Status and non-Status employees. Our mission is to deliver customized, community-conscious solutions that meet the unique needs of Indigenous and non-Indigenous employees alike.
At Life Benefit Solutions and People Corporation, we are committed to fostering a respectful, inclusive, and accessible environment where all employees and clients feel supported and valued. We are proud to build a workforce that reflects the diversity of the communities we serve and to create an environment where everyone has the opportunity to thrive.
Providing an inclusive, accessible environment, where all employees and clients feel valued, respected and supported is something we're committed to. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. If you require an accommodation or an alternative format of any posting please reach out to
[email protected]
The base salary range for this position is $65,000 - $85,000 per annum.
This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). The actual base salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are selected to move forward in our recruitment process, the Talent Acquisition Specialist will be able to provide additional details of the total compensation for this role.