Account Manager

About the role We’re looking for an Account Manager to join our commercial team and take ownership of a portfolio of clients across the public affairs, PR, financial services, and corporate sectors, including some high-profile accounts. Day to day, you'll be managing relationships, driving renewals, and spotting opportunities to upsell and cross-sell across Dods’ suite of products and services. That means getting to know your clients properly - understanding their goals, their pressures, and where Dods can genuinely add value - and then making it happen. You’ll work closely with our Customer Success team and Political Consultants, with the support of the Senior Account Manager. You'll also get out and about at conferences and industry events, which is a big part of how we build and maintain strong client relationships. The role suits someone who’s comfortable in a client-facing role. If you’re commercially sharp and naturally curious about politics and policy, this role will be a great fit for you. This role is based at our London office in Borough. Colleagues typically spend 2–3 days per week in the office, with the remainder working from home. Key responsibilities Managing and growing a portfolio of existing accounts, with a focus on retention, upsell, and cross-sell Building genuine relationships with clients - regular meetings, proactive check-ins, understanding their KPIs Collaborating closely with our Political Consultants and Customer Success teams to make sure client objectives are understood and translated into work that delivers real results for them Attending conferences and events to strengthen client engagement and spot new opportunities Generating new leads through a mix of events, referrals, and outbound activity Supporting the Senior Account Manager with account planning, pipeline management, opportunity assessment, and lead generation Managing tender processes accurately and to deadline Keeping on top of CRM, budgets, and finance reporting What are we looking for? Our ideal candidate will have: Essential: Experience working in a quota-driven sales or account management environment Strong relationship-building and communication skills, from day-to-day contacts to senior stakeholders, and able to communicate clearly and credibly in writing, on calls, and face to face Commercially minded, with the ability to spot upsell and renewal opportunities, understand how clients make purchasing decisions, manage a pipeline accurately, and talk confidently about value, pricing, and ROI Comfortable working with a diverse client base spanning corporate, government, NGO, and advisory organisations, and able to adapt your style and conversations to suit different stakeholders and sectors Comfortable negotiating renewals and contract terms, with the attention to detail needed to manage agreements accurately and see them through to completion Highly organised, with the ability to juggle multiple accounts and deadlines. You’ll need to keep on top of renewal dates, tender deadlines, pipeline updates and client commitments Demonstrable experience using MEDDIC/MEDDPICC frameworks Nice to have: An interest in, or existing knowledge of, public affairs, policy, and regulatory developments A degree in political science or a related field What’s it like to work with us? At Dods we focus on our 3C’s: Collaboration, Continuous improvement, and Customers. We live these values by offering employees opportunities to further their skills through learning and development and training, plenty of opportunities to connect across teams to network, socialise and volunteer, and by always keeping the customer at the forefront. Our inclusive culture means there are always room for new ideas, opportunities to be creative and continuous improvement. Situated in the heart of London, the office working environment is collaborative, bright and airy with everyone together in one space. There’s always a bit of a buzz and conversation going on, and people really like to chat and help each other. The office is small enough that everyone knows everyone’s name, so colleagues work across teams on shared projects. We’ve provided political intelligence for 190 years, and while we’re looking into how to leverage artificial intelligence, we know that it’s still our people and how we support our customers personally that makes us different. Work can be fast-paced – there’s an expectation that a customers can get straight through to their Consultant or Account Manager to ask a question and get a quick answer. This means that if a colleague is out-of-office, we cover for each other. It’s a very engaging environment to work in, and while it can be busy, you know that there are always great colleagues around to support you. About Dods Group Ltd Dods is a leading political intelligence business covering Westminster and the UK’s devolved parliaments. Organisations have been turning to us for pertinent information on what’s going on in Government since we first published the Dods Parliamentary Companion way back in 1832. We provide clients across the corporate, government and charity sectors with insight, intelligence and impact through our comprehensive suite of policy tools. Dods Political Intelligence is comprised of three main services: Intelligence - Dods Monitoring – our platform offers real-time alerts, diaries and legislative trackers, inhouse parliamentary coverage, and a powerful historical search function of policy information. Insight - Dods Consultancy – our sector-specialist consultants provide analysis, bespoke research, and impartial guidance on the latest policy developments and trends. Impact - Dods People – our constantly updated database of biographical and contact information for UK parliamentarians, the digital version of the original who’s who in politics established in 1832, enables you to identify and address the right policymaking audience. For further information, please visit: www.dodsgroup.com Why choose Dods? We are proud of the inclusive culture we have built at Dods. Our team are passionate about what they do, and we are passionate about supporting them to be their best. We understand the importance of work-life balance and offer a flexible, hybrid working environment so you can choose how and where to work. Celebrating diversity and inclusion is also an important aspect of our culture and we often have social events to bring everyone together. Here’s some more information on our benefits and ways of working: Employee Benefits 25 days annual leave, plus your birthday off Option to buy up to 5 additional days holiday per year 4pm finish on Fridays, plus early finishes throughout summer Work from anywhere for up to 4 weeks a year Flexible hybrid working (typically 2–3 days in the Borough office) In-year bonus scheme Enhanced maternity and paternity leave Life assurance at 4x salary Company pension scheme Discounted gym membership Cycle to work scheme and season ticket travel loan Employee assistance programme How to apply If you are interested in the role, please submit a copy of your CV and Cover Letter setting out why you are a good fit for the role through our Company Careers Page Careers | Dods Group Ltd . The closing date for applications is 11:59pm on 14 June 2026 with interviews to be held week commencing 22 June 2026. Please note that if we receive a high number of applications, we may interview on a rolling basis or close the vacancy early, so please do apply as soon as possible. We recognise that many candidates now use AI tools to support their applications, and we are comfortable with this where used appropriately. However, we kindly ask that you do not rely heavily on AI-generated responses. We are genuinely keen to hear your authentic voice, experience and skills, and to understand what you would bring to the role. As part of your application, you will need to demonstrate that you have the Right to Work in the UK. We are unable to provide visa sponsorship. Ideal start date: August 2026.