Account Manager 2

Job Title: eCom Account Manager Location: Remote, Full-Time (should align with 9-5 AEST) About the Company Our client is an established e-commerce email marketing agency focused on helping brands grow through tailored, high-impact email marketing strategies. Known for creating measurable results for clients, they specialize in optimizing performance through strategic planning, personalized content, and seamless execution. With a proven track record across a range of industries, the agency partners with brands to drive customer engagement and boost revenue through data-driven email marketing. Job Summary Were seeking a skilled Account Manager to join our team and lead the success of 10+ client accounts. In this role, you'll work closely with a dedicated team, including a Designer, Copywriter, and Klaviyo Technician, to plan strategies, manage campaigns, and deliver outstanding client results. Youll be responsible for reporting key insights, maintaining client relationships, and ensuring optimal performance across accounts, all while directly reporting to the agency's founder and head of operations. Responsibilities Lead client communications and manage around 10 client accounts Collaborate with a pod team (Designer, Copywriter, and Klaviyo Technician) to execute client campaigns Plan topics, strategies, and content calendars tailored to each clients goals Oversee client performance in Klaviyo , identifying opportunities for improvement Prepare reports on wins and insights, maintaining clear communication with clients Answer client questions and provide strategic guidance Review email designs to ensure quality and alignment with client goals Requirements 2+ years of experience with Klaviyo and managing e-commerce accounts Proven time management and problem-solving skills Strong English communication skills for client interaction Experience working autonomously and managing multiple accounts Why Join Us? Full-time, flexible remote role Work closely with the agencys founder and leadership team Collaborative team environment focused on growth and continuous learning Compensation and Working Hours: Available during Australia time (Melbourne 9am-5pm) Salary: $3000 (AUD 4500) Remote and full-time role Freelance or B2B contract Recruiting Process: Initial interview with Zabota hiring team Interview with the client Test task/2nd interview Final decision and official offer