Account Director

Account Director Lead epic campaigns for some of the biggest brands! 🚀 We’re hiring Account Managers to bridge client vision and creative reality. Master budgets, own the delivery, and drive results. Apply now THE DETAILS: Job Title: Account Director Department: Client Services Reports to: Group Account Director, Business Director or Senior BD Responsible for: Account Manager Hours : Full time, permanent Location: Manchester, Northern Quarter. We operate a Hybrid working policy of minimum 3 days in Manchester HQ per week. THE ROLE: We’re looking for an Account Director who will be the trusted advisor to the Client on behalf of the agency. You’ll be the key client point of contact, representing the client’s views to the wider agency in the delivery of projects in order to deliver brilliant and effective campaign You’ll have overall responsibility for the management of client campaigns in order to maximise their performance for both the client and the agency You will lead the growth of our relationship and remit our clients. KEY RESPONSIBILITIES: As an Account Director you will take on the following responsibilities: Own the client relationship and take responsibility for overall client success and satisfaction Lead your team to ensure that all key project documents and updates are delivered to the Client on time and to the required standard, following our agency process Work with all other internal teams to provide flawless delivery of campaigns whilst ensuring that the project and account hit the client’s and the company’s KPI’s Proactively identify new opportunities and areas of growth within designated clients Management and development of junior staff members including designated Account Manager Ensure clear, high quality internal briefs are provided for all internal departments so that teams can manage and deliver an excellent creative response that will be effective for the client Take responsibility for the financial reporting of designated accounts. Work with all other departments to develop and maintain clear accurate budgets as well as their administration in finance software, to ensure efficiencies and maximum commercial performance Own account growth plans for each account and demonstrate how you will help develop each account Lead and coordinate pitch presentations and material/collateral with the relevant departments and staff Alongside agency colleagues, present creative responses, strategy and insight ideas and concepts to the client Work with relevant internal departments to monitor the effectiveness of projects and campaigns developing and contributing to the project evaluation. KEY REQUIREMENTS Our ideal successful candidate will have: 5 years in agency brand communications Experience working as a successful Account Director Strong Client Servicing experience Ability to spot opportunities A track record of developing and growing accounts A track record of developing client leads, pitches and presentation Results focused and a drive for effective campaigns Ability to lead pitches and presentations Excellent organisational and time management skills Excellent communication and 'people skills', for working with a range of colleagues and clients Good experience of leading and motivating a team Keen eye for detail A creative approach to every project and opportunity Great presentation and pitching skills Understanding of the importance of research and insight in creative Good business sense and the ability to work to budgets Understanding on how to deliver joined up campaigns A love of contemporary culture, sport and/or gaming THE AGENCY Ear to the Ground is a global sport, gaming, and entertainment creative agency with a unique model that sets us apart. We are driven by Fan Intelligence®, our global network of 12,000 influential tastemakers and fans. Our real time insight into what fans truly want, enables us to create compelling work that consistently pushes the boundaries of culture. We pride ourselves on being the agency that listens better than anyone to solve our clients' challenges, maximise their sport, gaming and entertainment partnerships, and ultimately build brands that lead culture. We’ve helped clients including Nike, PlayStation, JD, NBA, Coca-Cola and 2K turn fans into consumers by delivering culturally relevant, fan-first campaigns that inspire emotional connection and measurable business impact. You can learn more about the agency with our 2025 agency show reel here . OUR CULTURE We are dedicated to making Ear to the Ground an amazing place to work where people grow, develop and thrive. We pride ourselves on our dynamic and exciting culture, excellent support of staff and fantastic benefits package. We have made it our mission to lead the way in being an inspiring, future-thinking, creative agency and are invested in our people because they are the ones that will make that happen. Some of our benefits include: 🕒 Flexible & hybrid working 🎉 Birthday off 👶 Workplace nursery benefit 👩‍👧‍👦 Enhanced maternity, paternity and shared parental leave 🏥 Private medical insurance and health cash plan 🤒 Enhanced sick leave 🚴‍♂️ Cycle to Work scheme 🐶 Dog friendly office 🚗 EV salary sacrifice scheme 📈 Personal development coaching + more Department Client Services Locations Manchester Remote status Hybrid WORKPLACE AND CULTURE Ear to the Ground is a place where people grow, develop and thrive. We are proudly independent. At our core, we understand the importance of culture in enabling you to do your best work. Progress is possible for everyone that joins us. We reward ambition, invest in talent, and encourage you to forge your own path. Our commitment to listening is felt by our own people too; this is an agency where every voice is heard. Supportive, collaborative, social, and inspiring. We take a flexible approach to working arrangements at Ear to the Ground. You’ll benefit from our hybrid working policy, with an expectation that team members spend around three days per week in our Manchester office. We value in-person collaboration and encourage people to be together for key team moments. We remain flexible and understand that everyone’s circumstances are different. We welcome applications from candidates across the UK and will work with you to find a working pattern that supports both effective collaboration and the realities of life. Manchester About Ear to the Ground Ear to the Ground is an independent creative agency. Powered by Fan Intelligence®, we use real-time listening to build brands that lead culture. Co-workers 70