UserGems is the AI command center for go-to-market teams (think of it as an AI brain for sales and marketing). Powered by best-in-class contact data, its AI agents (Gem-E) automatically surface high-intent buyers, prioritize them, deploy personalized outbound, create ad audiences and ABM to drive more pipeline.
We’re backed by top Silicon Valley VCs (Craft Ventures, Uncork Capital, Battery Ventures, Tiger Global, and more) and have hundreds of happy customers from startups to public enterprises.
Overview
The role of the Account Development Representative II serves as an integral link between the marketing and sales teams. The ADR manages outbound prospecting actions to include outreach by phone and email with the goal of booking product demos for the Account Executive team with interested prospects. This is an entry level opportunity with lots of room for growth.
As an ADR
You'll manage all top-of-funnel outbound sales activities: confidently hitting the phones, testing new lead gen channels, and social selling in a consultative approach
You'll work closely with Campaign specialists and AEs on target accounts every month, and manage hand-offs
You'll execute outreach tasks for all target prospects (email, call, LinkedIn, and other channels) to book qualified meetings.
You'll always multi-thread accounts to drive internal conversations before the demo call
You'll measure, optimize and templatize prospecting sequences to improve positive response rates
You'll become a product expert because we actually use UserGems for prospecting
How you'll ramp
...within your first week...
You'll get familiar with our product, sales process and tools
You'll listen to Gong calls with prospects and customers to understand use cases and objections
You'll meet everyone on the team through 1:1s
...day 30...
You'll be fully ramped and familiar with our product, competition, common Q&A’s
You'll be familiar with our monthly account-based campaigns and processes
You'll be booking meetings
You will be able to clearly articulate and demonstrate our value proposition, and influence prospects
...day 60...
You'll effectively and efficiently handle a large list of monthly target accounts
You'll be an expert at personalization at scale, while still bringing human-ness and humor to prospecting
You'll start shadowing on some sales calls to learn what our prospects are trying to achieve
...day 90...
You'll be an integral part of our revenue team, process and success
You'll be collaborating with marketing on campaigns, processes to generate more pipeline and better buyer experience
What you've accomplished so far
Must have at least six months experience in a similar role
Experience with the initial stages of prospecting and outbound actions and have a demonstrated track record of success in consistently hitting your quota
You are highly collaborative and a good team player; you share ideas, are open to feedback, and have a positive attitude
You’ve demonstrated the ability to communicate across various channels (phone, e-mail, social selling, etc.)
You thrive in a high-growth, remote environment.
You're highly self-motivated with an entrepreneurial spirit
You have familiarity with speaking about “business value” and “ROI” with prospects
Experience prospecting into sales or marketing leaders a plus
Why you should join:
You’ll be part of a fast-growing startup as it scales from 60 employees to 100+
Customers love us! (see our
Customers
page and
G2 Reviews
). They see ROI in Closed Won revenue generated
Employees love us! (see our
Glassdoor
&
RepVue
page)
We're a remote-first company with employees across the Americas and Europe
We have weekly standups, virtual happy hours, and in-person off-sites around the world so that everyone stays connected
We are customer-focused and data-driven in everything we do
We value individual differences in the workforce and strive to make everyone feel welcomed and accepted, regardless of their skin color, gender, or sexual orientation
We offer a competitive salary and benefits