Swedish Speaking Customer Service Agent - Work In Sofia - Fully Paid Relocation

Patrique Mercier Recruitment FR is proud to offer an exciting opportunity for a Swedish Speaking Customer Service Agent to join a dynamic team in Sofia, Bulgaria. This position includes a fully paid relocation package, making it an excellent chance for individuals ready to embark on a new adventure while advancing their customer service career. Responsibilities Provide exceptional customer service to Swedish-speaking customers via phone, email, and chat. Handle customer inquiries related to products, orders, returns, and general support. Resolve complaints professionally, aiming to ensure customer satisfaction. Maintain comprehensive and accurate records of customer interactions within the CRM system. Stay updated on company products and services to assist customers effectively. Collaborate with internal teams to improve customer experience. Participate in ongoing training to enhance skills and product knowledge.