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Patrique Mercier Recruitment is thrilled to present an exciting opportunity for a Swedish Player Support Specialist within our gaming department, available for candidates anywhere in Bulgaria! If you have a passion for gaming and are fluent in Swedish, this role could be the perfect fit for you to kick-start your career. As a Swedish Player Support Specialist, you will be the primary point of contact for our Swedish-speaking players, assisting them with their inquiries, troubleshooting issues, and ensuring that they enjoy an exceptional gaming experience. Join our dedicated team and make a significant impact on our gaming community! Your Key Responsibilities Deliver outstanding support to Swedish-speaking players via various communication channels, including chat, email, and forums. Efficiently troubleshoot player issues and resolve queries to ensure maximum satisfaction. Collect and analyze player feedback to inform enhancements in our gaming services and products. Maintain detailed records of player interactions in our support systems. Collaborate with other departments to streamline processes and enhance problem-solving efforts. Contribute to the development and implementation of effective player support strategies. Fluency in Swedish is required; proficiency in English is a plus. A strong passion for gaming with an awareness of current gaming trends and communities. Experience in customer support or a role within the gaming industry is advantageous but not mandatory. Excellent communication skills, both written and verbal, with the ability to engage with players effectively. Strong analytical and problem-solving capabilities with a proactive approach to addressing player issues. A positive attitude and the capability to work well in a team-oriented environment. Willingness to adapt to the fast-paced nature of the gaming industry. Financial support during relocation Fully paid training Stable job and career development opportunities Attractive salary Additional health insurance 50+ benefits and services to choose from Positive international working environment Support and learning Employee referral bonuses