Swedish Customer Support Agent - Greece - Relocation on offer
KulturetalentSupport summary
Explicitly identified in the job description.
No visa sponsorship identified.
About this role
Our client is looking for enthusiastic and customer-oriented individuals fluent in Swedish to join their dynamic team in Athens, Greece. As a Swedish Customer Advisor, you will play a crucial role in providing exceptional customer service to our Swedish-speaking clientele. This position comes with an attractive relocation package to support your smooth transition to Athens. Responsibilities: Communicate effectively with Swedish-speaking customers via phone, email, and chat to address inquiries and provide support. Ensure a high level of customer satisfaction by understanding and meeting customer needs promptly and professionally. Resolve customer issues by utilizing problem-solving skills and collaborating with relevant internal teams. Maintain accurate and detailed records of customer interactions in our customer relationship management (CRM) system. Stay informed about company products, services, and policies to assist customers effectively. Contribute to a positive team environment and share insights to enhance overall customer support quality. Requirements: Fluent in spoken and written Swedish. Strong communication and interpersonal skills. Customer-focused