Slovenian-Speaking Player Support for Supercell Games in Sofia, Bulgaria

Patrique Mercier Recruitment is excited to partner with Supercell Games to offer a unique opportunity for a Slovenian-speaking Player Support Specialist to join their team in Sofia, Bulgaria. If you are fluent in Slovenian and passionate about mobile gaming, this role provides a fantastic chance to grow your career with a leading developer in the gaming industry. As a Slovenian-Speaking Player Support Specialist at Supercell Games, you will be responsible for providing exceptional support to Slovenian-speaking players, ensuring a smooth and enjoyable gaming experience. You will work within a collaborative and dynamic team dedicated to player satisfaction and community engagement. Your Key Responsibilities Respond to player inquiries in Slovenian via multiple channels such as chat, email, and social media. Investigate, troubleshoot, and resolve player issues efficiently and empathetically. Collect and communicate player feedback to relevant teams to help enhance game features and support services. Maintain accurate records of player interactions and support requests. Work closely with cross-functional teams to improve support workflows and overall player experience. Contribute to creating and updating support documentation and knowledge base articles. Fluency in Slovenian and English, both written and verbal, is required. Please clearly indicate your native language and nationality in your application (C.V. and/or Cover Letter). Excellent communication skills with a professional approach. Eligibility and willingness to relocate to Sofia, Bulgaria. • Financial support during relocation (e.g.: for transportation, hotel stay, rent, and assistance in finding a long-term rental) • Fully paid training sessions from the office • Stable job and career development opportunities • Attractive salary • Additional health insurance • 50+ benefits and services to choose from • Positive international working environment • Support and learning • Employee referral bonuses