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Mercier Consultancy is thrilled to announce an exciting opportunity for a Slovenian Speaking Customer Service Representative to work from home from anywhere in Greece! This role allows you to provide outstanding support to our Slovenian-speaking customers, all while enjoying the flexibility of remote work. In this position, you will be the key point of contact for customers, assisting them with inquiries and ensuring a seamless experience. Your fluency in Slovenian will be essential in delivering personalized service that meets our clients' needs effectively. Responsibilities Provide exceptional customer support in Slovenian via phone, email, and chat Address customer inquiries and resolve issues promptly and effectively Maintain accurate records of customer interactions in the CRM system Inform customers about products and services, enhancing their understanding Collaborate with team members to ensure high-quality service delivery Gather and analyze customer feedback for continuous improvement Engage in ongoing training to keep up with product and service developments Fluency in Slovenian and English, both written and spoken Strong communication and interpersonal skills Previous experience in customer service or related roles is a plus Ability to work independently and manage time effectively in a remote setting Detail-oriented and able to handle multiple tasks efficiently Dedication to providing high-quality customer service Familiarity with customer support software is advantageous Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel ) Private Health Insurance 2 Extra Salaries Per Year Support In Finding Accommodation After Hotel Fully Paid Training Monthly Performance Bonus Free Greek Course And More...