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Patrique Mercier Recruitment FR is pleased to announce a fantastic opportunity for a Slovak Speaking Customer Service Agent to work in Sofia, Bulgaria, with a fully paid relocation package. This role is perfect for candidates who are enthusiastic about delivering excellent customer support and eager to embrace a new professional adventure in an exciting city. Responsibilities Provide exceptional customer service to Slovak-speaking customers via phone, email, and chat. Assist customers with inquiries regarding products, orders, returns, and general support. Effectively resolve complaints and issues to ensure customer satisfaction. Maintain accurate records of customer interactions within the CRM system. Stay informed about company products and services to deliver knowledgeable assistance. Collaborate with internal teams to enhance the customer experience. Participate in training sessions to continuously improve product knowledge and service skills.