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Description The General Manager will be responsible for the day-to-day management and supervision for a large metropolitan light rail and streetcar transit system while providing safe, reliable and customer focused services in compliance with all regulations and policies. Key Accountabilities: • Accountable for the overall performance of operations, safety, maintenance, and financial performance of the organization. • Fully empowered to make all operating decisions and have signing authority on behalf of Keolis responsibilities & procedures. • Set the tone throughout the organization through impeccable leadership. • Lead a customer-oriented culture where all staff ‘Think Like a Passenger’. • Adheres to all local and federal (FTA) regulations and in accordance with Keolis and Agency policies. • Manages and maintains good relations with internal and external stakeholders including the client. • Supports Keolis and the Agency with the development of SOPs and plans. • Serves as the primary contact to the Agency. Skills, Knowledge, & Experience: • A minimum of 10 years of Light Rail / Commuter Transit experience is required, with management experience preferred. • Management experience in rail including profit / loss responsibility and accountability for safety and performance preferred. • Experience working with labor unions preferred. • Extensive FTA experience required, with FRA experience considered. • College degree preferred. • Must be fully dedicated and available to respond at all times. • Must be onsite in Arizona (We assist with relocation).